Assistant Manager (Mandarin Speaker)

Pt Xing Star Xing Ynm; Jawa Barat; On-site; IDR 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Employee discounts

Training & development

Dynamic work environment

Job summary

Pt Xing Star Xing Ynm is seeking a dedicated Retail Assistant Manager to support the Store Manager in Tangerang. You will lead a high-performing team, supervise staff, and ensure the store achieves sales targets while delivering exceptional customer service.

The role requires hands-on leadership, strong communication, and a solid understanding of retail operations. You’ll manage inventory, oversee daily transactions, and contribute to visual merchandising and training to drive business growth.

Qualifications

• 3+ years retail experience with at least 1 year in a supervisory role.
• Proven track record of driving sales and managing store operations.
• Strong leadership, communication, and problem-solving skills.
• Experience in team leadership, training, and performance management.

Responsibilities

• Assist the Store Manager in all aspects of store operations and management.
• Supervise, train, and motivate the retail team to achieve sales goals and provide excellent customer service.
• Ensure adherence to company policies, procedures, and visual merchandising standards.
• Manage inventory, stock levels, and replenishment processes.
• Oversee daily transactions, cash handling, and reconciliation.
• Handle customer escalations and ensure timely resolution of issues.
• Contribute to sales forecasting and performance analysis.
• Maintain store appearance, cleanliness, and safety standards.
• Assist in recruiting, onboarding, and developing staff.
• Deputize for the Store Manager in their absence.

Skills

Retail leadership

Staff supervision

Communication

Customer service

Inventory management

Visual merchandising

POS systems

Team training

Education

Bachelor's degree in retail management

Tools

POS systems

Retail management software

Job description

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Our client is seeking a dedicated and experienced Retail Assistant Manager to support the Store Manager in leading a high-performing team in Tangerang . This role is instrumental in ensuring the store operates efficiently, achieves sales targets, and provides an exceptional customer experience. You will be involved in staff supervision, operational oversight, and implementing strategies to drive business growth. The ideal candidate is a natural leader with a strong understanding of retail operations, excellent communication skills, and a passion for customer satisfaction. This is a significant opportunity for career advancement within a reputable retail company in Banten .

About the Role Our client, a leading fashion apparel retailer, is seeking a dedicated and experienced Retail Assistant Manager to support the Store Manager in leading a high-performing team in Tangerang . This role is instrumental in ensuring the store operates efficiently, achieves sales targets, and provides an exceptional customer experience. You will be involved in staff supervision, operational oversight, and implementing strategies to drive business growth. The ideal candidate is a natural leader with a strong understanding of retail operations, excellent communication skills, and a passion for customer satisfaction. This is a significant opportunity for career advancement within a reputable retail company in Banten .

Key Responsibilities

• Assist the Store Manager in all aspects of store operations and management.
• Supervise, train, and motivate the retail team to achieve sales goals and provide excellent customer service.
• Ensure adherence to company policies, procedures, and visual merchandising standards.
• Manage inventory, stock levels, and replenishment processes.
• Oversee daily transactions, cash handling, and reconciliation.
• Handle customer escalations and ensure timely resolution of issues.
• Contribute to sales forecasting and performance analysis.
• Maintain store appearance, cleanliness, and safety standards.
• Assist in recruiting, onboarding, and developing staff.
• Deputize for the Store Manager in their absence.

Requirements

• Minimum of 3 years of experience in retail, with at least 1 year in a supervisory or assistant management role.
• Proven track record of driving sales and managing store operations.
• Strong leadership, communication, and problem-solving skills.
• Experience in team leadership, training, and performance management.
• Knowledge of retail KPIs, inventory management, and visual merchandising.
• Proficiency with POS systems and retail management software.
• Ability to work flexible hours, including weekends and evenings.
• Customer-focused mindset with a commitment to exceptional service.
• Bachelor's degree or equivalent experience in retail management is preferred.
• Must be legally eligible to work in Indonesia.

Benefits

Our client offers a competitive salary and bonus structure, comprehensive health benefits, employee discounts on products, extensive training and career development opportunities, and a dynamic work environment. Join our team and contribute to the success of a thriving retail store in Tangerang .

Our client, a leading fashion apparel retailer, is seeking a motivated and experienced Retail Assistant Manager to support the Store Manager in operations at their Tangerang, Banten, ID location. This role is perfect for an individual with a passion for fashion and a talent for leadership, who is looking to grow their career in retail management. You will play a key role in driving sales, managing staff, ensuring an exceptional customer experience, and maintaining store standards. The Assistant Manager will be instrumental in fostering a positive team environment and achieving store objectives. This position requires a hands‑on approach and the ability to work effectively in a fast-paced retail setting. You'll be a crucial part of the team, helping to shape the shopping experience for customers in