Administrative Specialist

Glints; Batam; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Glints in Batam is seeking a meticulous Trading Support Executive to join our Trading Support team. You will manage supplier and product data, coordinate new product setups, and ensure promotional pricing and descriptions are accurate.

Working with Trading, Finance, Supply Chain, Marketing, IT, and stores, you will prepare reports and support system enhancements to boost efficiency in a fast-paced retail environment.

Qualifications

• Diploma or Degree in Business Administration, Retail Management, Merchandising, or related discipline.
• Advanced Excel skills and ability to work with complex data sets.
• Experience with retail databases, merchandising software, ERPs or similar systems.
• Strong communication, planning, prioritization, and organizational skills under tight deadlines.

Responsibilities

• Create, maintain, and update supplier and product master data.
• Coordinate new product, supplier, and item setup and changes to costs, prices, and barcodes.
• Set up promotional mechanics and pricing in retail systems within timelines.
• Verify promotional prices and system uploads; resolve pricing discrepancies.
• Ensure forms, approvals, and documents are completed, authorized, and archived.
• Collaborate with Trading, Finance, Supply Chain, Marketing, IT, and stores.
• Prepare and deliver reports on products, suppliers, pricing, and promotions.
• Support system enhancements, UAT, and process improvements.

Skills

Data management

Attention to detail

Analytical skills

Communication

Education

Diploma/Degree in Business Admin

Tools

Microsoft Excel

ERP systems

Merchandising software

Job description

Company Overview:

Our client is a household name and Singapore's leading health and beauty retailer, dedicated to delivering a seamless shopping experience. As they continue to drive operational excellence across their expansive retail and trading networks, they are seeking a meticulous and proactive Trading Support Executive to join their Trading Support team. In this role, you will provide critical administrative and system support to ensure product, supplier, and promotional data are maintained with absolute accuracy across the business.

Location: Batam, WFO

Key Responsibilities:

• Data Management: Create, maintain, and update supplier and product master data to ensure all database information is complete, accurate, and current.
• New Product Setup: Coordinate new product, supplier, and item creation, managing changes to descriptions, costs, retail prices, pack sizes, and barcodes.
• Promotion Administration: Set up promotional mechanics and promotional pricing in the retail systems accurately and within agreed timelines.
• Quality Assurance: Verify promotional prices and system uploads prior to activation, promptly investigating and resolving any pricing discrepancies.
• Compliance & Auditing: Ensure all required forms, approvals, and supporting documents are properly completed, authorized, and archived per company procedures.
• Cross-Functional Collaboration: Liaise closely with Trading, Finance, Supply Chain, Marketing, IT, and retail stores to seamlessly support merchandising activities.
• Reporting: Prepare and deliver accurate product, supplier, pricing, and promotional reports to support business reviews and operational execution.
• System Optimizations: Support system enhancements, User Acceptance Testing (UAT), process improvements, and automation initiatives to boost operational efficiency.

Requirements:

• Education: Diploma or Degree in Business Administration, Retail Management, Merchandising, or a related discipline.
• Technical Skills: Highly proficient in Microsoft Office applications, with advanced capabilities in Microsoft Excel.
• System Adaptability: High comfort level working with retail databases, merchandising software, ERPs, or other digital business systems.
• Analytical Skills: Strong problem-solving, planning, prioritizing, and organizational skills under tight deadlines.
• Soft Skills: Excellent written and verbal communication skills, paired with a collaborative, service-oriented mindset.
• Personal Attributes: Meticulous attention to detail, adaptable in fast-paced environments, and maintains a strong sense of accountability and confidentiality.

Nice-to-Have:

• Prior experience specifically handling product, supplier, or promotion master data maintenance within a high-volume retail system.