Admin E-Commerce - Dki

Pt Sasa Inti; Jawa Barat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Pt Sasa Inti is seeking an Import & Customs Operations Staff to support logistics and import processes. The role requires handling PIB and related documents, coordinating with PPJK, warehouses, and freight forwarders to ensure smooth customs clearance and timely deliveries.

The ideal candidate has hands-on freight forwarding experience, strong knowledge of Indonesian import-export regulations, and excellent English communication.

Qualifications

• Bachelor's degree or Diploma in any discipline.
• Minimum 5 years in freight forwarding, logistics, import-export, or customs.
• Strong knowledge of Indonesian import-export regulations and customs procedures.
• Good command of English (written and spoken).

Responsibilities

• Review and verify import documentation, including PIB and supporting customs documents.
• Coordinate with PPJK, freight forwarders, warehouses, and customs-related parties to ensure efficient customs clearance.
• Monitor import/export shipments and ensure compliance with Indonesian customs regulations.
• Liaise with warehouses regarding goods receiving, inventory coordination, and deliveries to customers.
• Ensure all import/export documentation is complete, accurate, and compliant with regulatory requirements.
• Follow up on shipment status and resolve operational issues related to logistics and customs clearance.

Skills

Import & Customs Operations

Stakeholder coordination

English proficiency

Education

Bachelor's Degree or Diploma

Job description

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Administrator - Operations

Job Description

**About the Role**
We are looking for a motivated and detail-oriented **Import & Customs Operations Staff** to support our logistics and import operations.
The ideal candidate has hands-on experience in the freight forwarding industry and a solid understanding of Indonesian import-export regulations and customs procedures.
This role requires close coordination with PPJK, warehouses, freight forwarders, and internal stakeholders to ensure smooth customs clearance, timely delivery, and compliance with all applicable regulations.
**Key Responsibilities**
+ Review and verify import documentation, including PIB (Import Declaration) and supporting customs documents.
+ Coordinate with PPJK, freight forwarders, and customs-related parties to ensure efficient customs clearance processes.
+ Monitor import and export shipments and ensure compliance with Indonesian customs regulations.
+ Liaise with warehouses regarding goods receiving, inventory coordination, and deliveries to customers.
+ Ensure all import and export documentation is complete, accurate, and compliant with regulatory requirements.
+ Follow up on shipment status and proactively resolve operational issues related to logistics and customs clearance.
+ Communicate with internal departments and external service providers to support supply chain activities.
+ Maintain proper records and reports related to import, export, and customs operations.
**Qualifications**
+ Bachelor's Degree (S1) or Diploma (D3) in any discipline.
+ Minimum 5 years of experience in a freight forwarding, logistics, import-export, or customs-related environment.
+ Strong understanding of Indonesian import-export regulations and customs procedures.
+ Experienced in reviewing and checking PIB and other customs documents.
+ Familiar with coordinating with PPJK, freight forwarders, warehouses, and customs authorities.
+ Good command of English, both written and spoken.
+ Strong administrative, coordination, and problem-solving skills.
+ Willing to learn and adapt to new challenges and business processes.
+ Preferably based in Jakarta, with an estimated commuting time to the office of no more than one hour.
+ Pleasant personality, easy-going, and able to work effectively with different stakeholders.
+ Hardworking, highly responsible, proactive, and detail-oriented.
**Preferred Qualifications**
+ Previous experience working for a freight forwarding company or PPJK.
+ Strong knowledge of customs clearance processes and import compliance.
+ Experience managing multiple stakeholders and shipment activities simultaneously.
**Why Join Us?**
+ Opportunity to work in a dynamic and growing business environment.
+ Exposure to end