Account Officer

PT. Akhdani Reka Solusi; Kota Bandung; On-site; IDR 96,000,000 - 144,000,000; Full time

Job summary

PT. Akhdani Reka Solusi is seeking an Account Officer/Manager to build and sustain relationships with banks and financial institutions in Bandung, Indonesia. The role focuses on identifying IT services and staffing needs, managing communications, and pursuing new business opportunities.

The candidate will coordinate with Human Capital, PM, and technical teams to fulfill client requirements, monitor progress, and prepare proposals and reports, contributing to business growth.

Qualifications

• Bachelor’s degree in related field required.
• 1–2 years in account management or business development.
• Experience with corporate banking clients is a plus.
• Understanding of B2B processes and contract administration.
• Basic IT services knowledge recommended.
• Strong communication, negotiation, and presentation skills.
• Ability to translate client needs into internal actions.
• Proficient in MS Office or Google Workspace.

Responsibilities

• Build and maintain relationships with banks and financial institutions.
• Identify client needs for IT services and staffing.
• Manage communications and follow-ups on requirements and proposals.
• Develop business opportunities through account management.
• Prepare proposals and service presentations.
• Coordinate with internal teams to meet requirements and timelines.
• Monitor project progress and client satisfaction.
• Prepare regular client activity and pipeline reports.
• Assist with contracts, POs, and invoices.
• Attend client meetings or visits as required.

Skills

Relationship management

Client communication

Negotiation

Presentation skills

Time management

Coordination

IT knowledge

Business development

Proposal preparation

Microsoft Office

Education

Bachelor’s degree

Tools

PowerPoint

Excel

Google Workspace

MS Office

Job description

• Build, maintain, and strengthen professional relationships with clients, particularly banks and financial institutions.
• Identify clients’ needs related to IT services, system development, IT professionals, and human resources for projects.
• Manage client communications and conduct regular follow-ups regarding project requirements, business proposals, and new business opportunities.
• Identify and develop business opportunities through client account management, networking, and monitoring clients’ project requirements.
• Prepare business proposals, cooperation proposals, service presentations, and other business-related administrative documents.
• Coordinate with internal teams, including Human Capital, Project Management, and technical teams, to ensure that client requirements are fulfilled in accordance with the required qualifications, timelines, and agreed terms.
• Monitor the fulfillment of clients’ staffing and IT resource requirements, from the initial submission of requirements to candidate placement, in accordance with established procedures.
• Monitor project progress, client satisfaction, and potential issues in ongoing business engagements, and coordinate follow-up actions with relevant teams.
• Assist with the administration of contracts, purchase orders (POs), minutes of meetings or handover documents, timesheets, invoices, and other supporting documents as required by the company.
• Prepare regular reports on client activities, business pipelines, project progress, and target achievement.

Minimum Qualifications

• Bachelor’s degree in Management, Business, Marketing, Information Systems, Computer Science, or a related field.
• Minimum of 1–2 years of experience as an Account Officer, Account Manager, Account Executive, Business Development professional, or in a similar role.
• Experience managing corporate clients, particularly in banking, financial institutions, or the information technology industry, is an advantage.
• Understanding of B2B business processes, client account management, proposal preparation, and contract or business quotation administration.
• Basic understanding of IT services, such as software development, IT outsourcing, managed services, or IT talent provision.
• Strong communication, negotiation, presentation, and relationship management skills.
• Ability to understand client requirements and translate them into actionable business needs or resource requirements for internal teams.
• Strong cross-functional coordination, time management, and problem-solving skills.
• Proficiency in Microsoft Office or Google Workspace, particularly Excel/Google Sheets and PowerPoint/Google Slides.
• Target-oriented, proactive, detail-oriented, and able to work independently as well as collaboratively within a team.
• Willingness to attend client meetings or conduct client visits as required.
• Ability to prepare business reports and systematically monitor business opportunity pipelines.