Account Manager (Pematangsiantar)

Sarana Menara Nusantara Tbk., PT; Jambur Indonesia; On-site; IDR 133,920,000 - 279,000,000; Full time

Benefits offered by this job

Competitive benefits

Career growth opportunities

Job summary

PT Sarana Menara Nusantara Tbk (SMN) seeks a proactive business development professional in Indonesia to source clients, understand needs, and drive sales with end-to-end service excellence. The role requires strong communication, negotiation, and analytical skills, with a focus on building durable client relationships and coordinating with cross-functional teams.

You will join one of Indonesia's fastest-growing connectivity solution providers, delivering value to clients and supporting market

Qualifications

• Min. 1-3 years in the same field.
• Diploma degree in any major.
• Strong computer, Internet and Excel skills.
• Strong data analytics skills and the ability to work with various teams.
• Excellent verbal and written communication skills.
• Product knowledge and negotiation abilities.
• Good interpersonal skills and customer orientation.
• Positive, can-do attitude, well-organized and detail-oriented.

Responsibilities

• Approach new clients by sourcing potential clients and prospecting to meet Company targets.
• Build professional relationships by maintaining regular communication with clients to fulfill needs.
• Provide end-to-end service, resolve issues within the coverage area to maintain customer satisfaction.
• Negotiate with respective parties to increase sales and profit.
• Maintain and segment client databases for easy follow-up.
• Develop knowledge of product specifications to ensure accurate understanding.
• Coordinate with stakeholders to monitor financial processes like billing and collections.
• Collaborate with internal and external stakeholders to ensure smooth operations.
• Perform competitor analysis to inform strategies and maintain competitiveness.
• Provide weekly and monthly performance reports with recommendations.

Skills

Computer skills

Internet skills

Excel skills

Data analytics

Verbal communication

Written communication

Persuasive negotiations

Interpersonal skills

Customer oriented

Organized and detail-oriented

Education

Diploma in any major

Job description

At SMN Group, we offer a highly inclusive, collaborative, and supportive workplace to realize your full potential. We empower our team to contribute by providing a brighter future and making an impactful transformation for our clients, people, and society. We are always looking for people with the relentless energy to push themselves further and find new avenues and unique ways to reach our shared goals.

Find out more about what we do here: www.ptsmn.co.id | www.protelindo.net | www.iforte.id | www.stptower.com

What You Will Do:

Perform approaching new clients by perform sourcing potential clients, understanding client needs, and prospecting intensely in order to ensure the Company target are achieved.

Build a professional relationship by maintain communication with clients regularly in order to ensure that all client needs are fulfilled.

Provide the best service from end to end including resolve any issues and/or problems within the coverage area as a part of after sales services to maintain a good level of customer satisfaction.

Perform negotiation with respective parties in order to increase sales and profit.

Maintain database clients both new and/or existing neatly by grouping based on priority level and business orientation to making easier to be follow up in the future.

Perform learning actively regarding product specification and requirement in order to ensure the understanding of product knowledge is correct.

Collaborate and coordination with respective stakeholder to monitor and ensure all financial process such billing, project hold, unbilled & collection running smoothly and timely.

Perform collaboration with other stakeholders by performing coordination with internal and/or external stakeholders to ensure the operational running smoothly.

Perform competitor analysis by identify their market, strength, weakness, method, customer and any others information that can be used for evaluation material in order to maintain competitiveness.

Provide weekly and monthly performance report accurately and provide recommendation analysis in order to ensure the target are achieved.

Assist the Superior duties when needed to ensure the business running well.

What You Will Need:

Min. 1-3 years at the same field.

Min. Diploma degree in any major

Strong computer, Internet and Excel skills

Strong data analytics skills and the ability to work closely with the assigned various team.

Excellent verbal and written communication skills.

Product Knowledge.

Persuasive and negotiation skills.

Good interpersonal skills.

Customer Oriented.

Positive, can-do attitude, well-organized and extremely detail-oriented.

Able to thrive in a fast-paced, client-centric teamwork environment.

Reporting Management.

Fluent in English both oral and spoken

What We Offer:

You will be part of one of the fastest-growing connectivity solution provider companies in Indonesia.

You will be part of a fast-growing team that continuously strives to deliver client satisfaction.

Competitive benefits and exceptional career experience.

PT Sarana Menara Nusantara Tbk (SMN or the Company) was established in Kudus, Central Java in 2008. The main focus of SMN’ business is to invest in the operating companies who own and operate tower telecommunication sites and lease them to wireless communication companies.

Since 2008, SMN’s main investment is its ownership of 99.99% shares of PT Profesional Telekomunikasi Indonesia (Protelindo). As the Company’s business activities are conducted primarily through Protelindo, the description of SMN’ business will be focused on the assets and operations of Protelindo. Any references to “our”, “us”, “we” or “the Group” refer to SMN and Protelindo and its subsidiaries (iForte and Solusi Tunas Pratama) on a consolidated basis.

PT Sarana Menara Nusantara Tbk, the parent company of Protelindo, has also become one of the companies included in the category of stocks with significant market capitalization and stock liquidity by being included in important indices such as IDX 30, IDX ESG LEADERS, FTSE Asia Pacific and MSCI Global Standards Index. For the criteria of Environment Social and Environment, recently MSCI (Morgan Stanley Capital Index) gave an ESG Rating at BB level for SMN for the first time.

PT Sarana Menara Nusantara Tbk (SMN or the Company) was established in Kudus, Central Java in 2008. The main focus of SMN’ business is to invest in the operating companies who own and operate tower telecommunication sites and lease them to wireless communication companies.

Since 2008, SMN’s main investment is its ownership of 99.99% shares of PT Profesional Telekomunikasi Indonesia (Protelindo). As the Company’s business activities are conducted primarily through Protelindo, the description of SMN’ business will be focused on the assets and operations of Protelindo. Any references to “our”, “us”, “we” or “the Group” refer to SMN and Protelindo and its subsidiaries (iForte and Solusi Tunas Pratama) on a consolidated basis.

PT Sarana Menara Nusantara Tbk, the parent company of Protelindo, has also become one of the companies included in the category of stocks with significant market capitalization and stock liquidity by being included in important indices such as IDX 30, IDX ESG LEADERS, FTSE Asia Pacific and MSCI Global Standards Index. For the criteria of Environment Social and Environment, recently MSCI (Morgan Stanley Capital Index) gave an ESG Rating at BB level for SMN for the first time.