Account Executive (B2B)

Dealls – Jobs, CV & Mentoring; Jakarta Pusat; On-site; IDR 240,000,000 - 480,000,000; Full time

Job summary

Dealls – Jobs, CV & Mentoring is seeking an experienced Account Manager to grow and maintain relationships with existing clients in Jakarta. You will work across channels to retain, upsell, and cross-sell offerings, plan events, and coordinate with cross-functional teams to resolve issues.

Ultimately you will understand key customer requirements and manage stakeholder relationships to beat KPI targets while thriving in a fast-paced environment.

Qualifications

• Experience in account or relationship management.
• B2B direct selling/pitching is essential.
• Strong communication and project management skills.
• Analytical and critical thinking abilities.
• Thrives in a fast-paced, ambitious environment.
• Able to build and maintain stakeholder relationships.

Responsibilities

• Develop and enhance relations with existing clients via multiple channels.
• Retain, upsell, and cross-sell products to current users.
• Plan and oversee events to strengthen relationships and networks.
• Collaborate with cross-functional teams to resolve client issues.
• Understand customer requirements and manage stakeholder relationships to exceed KPIs.

Skills

Account management

B2B sales

Communication

Project management

Analytical thinking

Critical thinking

Adaptability

Job description

Responsibilities

• Develop and enhance relations with existing clients by various communication channels
• Retain, upsell, and cross sell products to existing users
• Plan, execute, and oversee events/gatherings aimed at solidifying relations, building new network, and other business objectives
• Work collaboratively with cross-functional teams to ensure satisfactory resolution of client issues
• Gain a comprehensive grasp of crucial customer requirements and effectively manage stakeholder relationships to surpass KPI targets.

Requirements

• Proven experience in account or relationship management role
• Having experience in B2B direct selling/pitching is a must
• Excellent communication and project management skills
• Strong analytic and critical thinking skills
• Thrive in a fast-paced, ambitious environment