Account Executive

Nettitude Group; Jakarta Pusat; On-site; IDR 150,000,000 - 210,000,000; Full time

Job summary

LRQA, a leading global assurance provider, seeks an Account Executive in Jakarta to drive lead conversions, manage client relationships, and build a strong sales pipeline across SEA. You will work with the Sales Director to exceed annual targets and maintain accurate CRM records, while staying updated on market trends and product offerings.

The role emphasizes proactive discovery, effective workload management, and collaboration with SDS colleagues to meet client expectations and deliver new

Qualifications

• Proven experience in a sales or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in using CRM software and other sales tools.
• High level of professionalism and commitment to customer satisfaction.

Responsibilities

• Achieve and exceed annual sales targets set by location, market, product, and service capability.
• Create and deliver plans to meet and surpass these targets, aligned with team and business priorities.
• Manage new marketing-generated leads promptly and effectively, ensuring thorough discovery of client requirements.
• Convert leads at or above the agreed conversion rates set by the manager.
• Conduct sufficient prospecting, networking, and outbound sales activities to maintain the necessary sales pipeline.
• Maintain comprehensive, up-to-date records on the company’s CRM system.
• Complete all follow-up actions and tasks on time, in line with global sales processes.
• Utilize the CRM daily to track interactions, updates, and progress with leads and opportunities.
• Stay competent to sell approved products and services through refresher training and development activities.
• Stay updated with market developments and trends to effectively communicate with clients.
• Report on current pipeline, forecast sales, and action plans as required.
• Demonstrate strong knowledge of your order book and sales outcomes.
• Support team members to ensure the team meets expected activity levels and targets.
• Work with SDS colleagues to ensure client expectations are met for new business contracts.
• Escalate risks and issues timely to minimize client impact.

Skills

Sales experience

CRM proficiency

Communication skills

Organizational skills

Teamwork

Independent working

Customer service

Tools

CRM software

Sales tools

Job description

Job ID:44545
Location:LRQA - Jakarta - Nobel House
Position Category:Business Development
Position Type:Employee Regular

Role Purpose

Reporting to Sales Director, Account Executive Team SEA, the account Executive will be responsible for driving successful lead conversions, maximizing sales value through excellent discovery and client management, and proactively building a pipeline of sales opportunities. This role requires effective workload management to meet sales targets and adherence to KPI metrics set by the Team Manager.

Key responsibilities

Results-Driven Delivery:

Achieve and exceed annual sales targets set by location, market, product, and service capability.
Create and deliver plans to meet and surpass these targets, aligned with team and business priorities.

Manage new marketing-generated leads promptly and effectively, ensuring thorough discovery of client requirements. Convert leads at or above the agreed conversion rates set by the manager.

Conduct sufficient prospecting, networking, and outbound sales activities to maintain the necessary sales pipeline

Ensure the pipeline has sufficient value at each stage to meet sales targets, taking corrective action as needed.

Accurate Record Keeping:

Maintain comprehensive, up-to-date records on the company’s CRM system.
Complete all follow-up actions and tasks on time, in line with global sales processes.
Utilize the CRM daily to track interactions, updates, and progress with leads and opportunities.

Personal Development and Competency:

Stay competent to sell approved products and services through refresher training and development activities.
Stay updated with market developments and trends to effectively communicate with clients.

Reporting and Forecasting:

Report on current pipeline, forecast sales, and action plans as required.
Demonstrate strong knowledge of your order book and sales outcomes.

Teamwork and Colleague Support:

Support team members to ensure the team meets expected activity levels and targets.
Work with SDS colleagues to ensure client expectations are met for new business contracts.
Escalate risks and issues timely to minimize client impact

Technical / Professional Qualifications / Requirements

• Proven experience in a sales or customer service role, preferably within the TIC industry.
• Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in using CRM software and other sales tools.
• High level of professionalism and commitment to customer satisfaction.

Preferred Skills:

• Previous experience in a sales role.
• Knowledge of CRM and other collaborative tools.
• Ability to handle multiple tasks and prioritize effectively.
• Problem-solving skills and a proactive attitude towards addressing client needs.

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

Pre-Employment Checks

If you are successful in securing a role with us, we may carry out pre-employment checks, as permitted by local law, including verification of identity, right to work, employment history, education, and criminal records where applicable.

These checks are conducted by our trusted screening partner, Cfirst, in compliance with applicable data protection laws. Any personal data collected will be used solely for recruitment purposes, stored securely, and retained only as required.

At LRQA, we belive that as a leading Global Leading Assurance and Risk Management Service provider, our talented people are our risk management advantage.

We belive the best outcomes come from diverse perspectives, shared ambition and working together with integrity. That's how we buid a workplace where everyone can contribute, grow and thrive.

Guided by Vision and powered by Expertise, we're united by a shared purpose. If you're driven to make a difference, you'll belong here.