4W Technical Service

PT Suzuki Indomobil Motor; Jakarta Timur; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT Suzuki Indomobil Motor is seeking a Training Specialist to deliver technical and soft-skill training programs, including hands-on troubleshooting, repair procedures, and customer service excellence.

You will design and update training modules, curricula, and instructional materials to reflect product advances and dealer requirements, coordinating with cross-functional teams to ensure alignment with service operations.

Qualifications

• Bachelor degree in Automotive/Mechanical/Industrial Engineering with a minimum GPA of 3.00.
• Strong knowledge of workshop processes and service operations.
• Strong planning and organizing skills.
• Customer service-oriented mindset.
• Able to plan and manage development timelines.
• Comfortable working with cross-functional teams.
• Strong analytical and logical thinking.
• Good interpersonal and communication skills.
• Able to work independently or as part of a team.

Responsibilities

• Deliver technical and soft-skill training programs, covering hands-on technical troubleshooting, repair procedures, and customer service excellence.
• Design and update training modules, curricula, and instructional materials to reflect product advancements, technical changes, and dealer requirements.

Skills

Planning

Organizing

Customer service

Cross-functional collaboration

Analytical thinking

Interpersonal communication

Development timelines

Teamwork

Education

Bachelor degree in Automotive/Mechanical/Industrial Engineering

Job description

Deliver technical and soft-skill training programs, covering hands-on technical troubleshooting, repair procedures, and customer service excellence.

Design and update training modules, curricula, and instructional materials to reflect product advancements, technical changes, and dealer requirements.

Job Requirements

Bachelor degree in Automotive / Mechanical / Industrial Engineering with a minimum GPA of 3.00 from a reputable university

Strong knowledge of workshop processes and service operations.

Skills

Strong planning and organizing skills

Customer service-oriented mindset

Looking for Character

Able to plan and manage development timelines effectively

Comfortable working with cross-functional teams

Strong analytical and logical thinking

Good interpersonal and communication skills

Able to work independently or as part of a team