38505 Customer Service - Solo

Magada Tirta Amerta; Jakarta Pusat; On-site; IDR 44,640,000 - 66,960,000; Full time

Benefits offered by this job

Basic Salary

BPJS

Incentive

Insurance

Job summary

PT. MAGADA TIRTA AMERTA is seeking a customer service and sales support professional in Indonesia. The role involves guiding customers and partners in product usage, handling inquiries and disputes, and delivering excellent service to our consumer base.

Fresh graduates with up to two years in a similar role are welcome to apply. The position offers an opportunity to engage across registration, acquisition, and sales transactions, working in a dynamic team.

Qualifications

• Minimum D3/S1 in any major with GPA ≥ 2.75.
• Experience in customer service.
• Experience in sales.
• Typing speed 50 wpm with 90% accuracy.
• Strong empathy and energetic attitude.
• Fresh graduates welcome; up to 2 years in same role.

Responsibilities

• Guide customers and partners in using our products.
• Handle service inquiries and disputes from customers and partners.
• Deliver excellent customer service to customers and partners.
• Maintain relationships and community-building efforts with customers and partners.
• Support projects across registration, acquisition, and sales transactions.

Skills

Customer service

Sales

Typing 50 wpm

Empathy

Energetic

Education

D3/S1 degree

Job description

PT. MAGADA TIRTA AMERTA founded in 2014, and has been in manpower business since 2017, with projects spread throughout Indonesia. Through our journey we have sharpen our skills and experience to fulfill the client’s needs.

OUR SERVICE

• MANPOWER SERVICE
• BELOW THE LINE ACTIVATION
• ACQUISITION EXPERT Job Description: - Guide our consumer and partners in using our products
• Manage service enquiries and disputes arising from our consumer and partners
• Provide excellent customer service to our consumer and partners base
• Maintain good relationships and community building efforts with our consumer and partners
• Support project from all verticals including registration, acquisition, and sales transaction
• Requirements:
• Min D3/S1 any major With GPA 2,75
• Experience in a customer service area
• Experience in the sales area
• Typing skill with WPM 50 & Accuracy 90%
• Sense Of Empathy
• Benefit: Basic Salary, BPJS, Incentive, Insurance
• Energetic and agile
• Min. Fresh graduate and max 2 years in the same position (entry level)