38498 Customer Service - Bogor

Magada Tirta Amerta; Jakarta Pusat; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Magada Tirta Amerta invites applications for an entry-level customer service role in our Jakarta office. You will guide customers and partners in using our products and resolve inquiries with a friendly attitude.

The ideal candidate has a D3 qualification, basic English (passive), good Bahasa communication, and strong typing skills (50 WPM, 90% accuracy). You'll join a supportive team and contribute to community engagement.

Qualifications

• Min education D3 in any major.
• Able to speak English with passive communication.
• Clear Bahasa articulation and friendly tone.
• Good analytical skills.
• Typing 50 WPM with 90% accuracy.

Responsibilities

• Guide customers and partners in using our products.
• Handle service inquiries and disputes.
• Provide excellent customer service to customers and partners.
• Maintain relationships and community engagement with customers and partners.

Skills

English (passive)

Bahasa Indonesia

Walk-in CS

Analytical skills

Typing 50 WPM

Education

D3 Diploma

Job description

PT. MAGADA TIRTA AMERTA founded in 2014, and has been in manpower business since 2017, with projects spread throughout Indonesia. Through our journey we have sharpen our skills and experience to fulfill the client’s needs. OUR SERVICE

• MANPOWER SERVICE
• BELOW THE LINE ACTIVATION
• ACQUISITION EXPERT Job Description: - Guide our consumers and partners in using our products
• Manage service inquiries and disputes aristing from our consumers
• Provide excellent customer service to our consumer and partners base
• Maintain good relationships and community building efforts with our consumers and partners Requirements:
• Min education D3 any major
• Able to speak English with minimum passive communication
• Experienced in Walkin Customer Service
• Clear articulation and good communication in Bahasa, able to set the friendly tone (smilling voice)
• Good analytical skill
• Typing skill with WPM 50 & Accuracy 90 %
• Fast response, effective and efficient in working