Temporary Customer Services Officer (3-Month Contract)

Hong Kong Housing Society; Hong Kong; Presencial; HKD 167.000 - 201.000; A tiempo parcial

Descripción de la vacante

Hong Kong Housing Society seeks a Temporary Customer Services Officer for the Flat-for-Sale Secondary Market Scheme in Wan Chai. The role covers handling applications, enquiries and providing courteous customer service under a 3-month contract.

The successful candidate will assist with processing, perform general administrative duties and support logistics, demonstrating strong English and Chinese communication skills and a professional demeanor.

Formación

• Secondary education or above, with HKCEE/HKDSE qualifications.
• Experience in handling customers’ enquiries is advantageous.
• Mature, service-oriented and attentive to details with good manners.
• Proficiency in both written and spoken English and Chinese; Putonghua is a plus.

Responsabilidades

• Assist in the processing of applications and follow up with applicants.
• Handle general enquiries from the applicants in a timely, courteous and professional manner.
• Perform logistics, administrative and clerical support duties.
• Undertake any other duties assigned by the supervisor.

Conocimientos

Communication skills

Interpersonal skills

English

Chinese

Educación

HKCEE/HKDSE qualifications

Herramientas

Word

Excel

PowerPoint

Chinese Word Processing

Descripción del empleo

Hong Kong Housing Society seeks a Temporary Customer Services Officer for the Flat-for-Sale Secondary Market Scheme in Wan Chai. The role covers handling applications, enquiries and providing courteous customer service under a 3-month contract.

The successful candidate will assist with processing, perform general administrative duties and support logistics, demonstrating strong English and Chinese communication skills and a professional demeanor.