Temporary Customer Service Specialist (3 Months)

Maxim's Caterers Limited; Hong Kong; On-site; HKD 83,000 - 138,000; Full time

Job summary

Maxim’s Caterers Limited in Hong Kong is seeking a Temporary Customer Service Officer for a 3-month assignment. You will handle hotline and email inquiries professionally and promptly, and support the team with clerical tasks and feedback follow-up.

The role requires tertiary education or above and at least 3 years of customer service experience, plus strong interpersonal and communication skills. Fluency in English and Chinese is essential, and you should be able to work independently and under

Qualifications

• Tertiary education or above
• At least 3 years relevant experience in Customer Service
• Good interpersonal and communication skills
• Self-motivated, patient and positive
• Able to work independently and under pressure
• Good command of spoken and written English & Chinese

Responsibilities

• Be responsible for ensuring Customer Service hotline and emails enquiries to be handled in a professional and timely manner
• Assist in collecting, handling and following up on customer feedback with related parties
• Provide clerical and administration support to the team
• Assist in ad hoc assignments as when required

Skills

Interpersonal skills

Communication skills

Work under pressure

English & Chinese

Education

Tertiary education or above

Job description

Maxim’s Caterers Limited in Hong Kong is seeking a Temporary Customer Service Officer for a 3-month assignment. You will handle hotline and email inquiries professionally and promptly, and support the team with clerical tasks and feedback follow-up.

The role requires tertiary education or above and at least 3 years of customer service experience, plus strong interpersonal and communication skills. Fluency in English and Chinese is essential, and you should be able to work independently and under