Temp Customer Services Officer (Flat-for-Sale Scheme Secondary Market Scheme)

Hong Kong Housing Society; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

Hong Kong Housing Society is seeking a Temp Customer Services Officer for the Flat-for-Sale Scheme's Secondary Market Scheme. You will assist in processing applications and follow up with applicants, and handle general enquiries in a courteous and professional manner.

Responsibilities include logistics, administrative support, and undertaking other duties assigned by the supervisor. The ideal candidate has HKCEE/HKDSE, strong English and Chinese literacy, good interpersonal skills, and

Qualifications

• Secondary education or above with HKCEE/HKDSE qualifications.
• Experience in handling customers’ enquiries and familiar with subsidized housing scheme is a definite advantage.
• Mature, service-oriented and attentive to details.
• Good manner, communication and interpersonal skills.
• Good command of English and Chinese; Putonghua would be an advantage.
• Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.

Responsibilities

• Assist in the processing of applications and follow up with applicants.
• Handle general enquiries from the applicants in a timely, courteous and professional manner.
• Perform logistics, administrative and clerical support duties.
• Undertake any other duties assigned by the supervisor.

Skills

Customer service

Communication

English & Chinese

Putonghua advantage

Education

HKCEE/HKDSE

Tools

MS Office

Word

Excel

PowerPoint

Job description

Temp Customer Services Officer (Flat-for-Sale Scheme Secondary Market Scheme)

• Assist in the processing of applications and follow up with applicants.
• Handle general enquiries from the applicants in a timely, courteous and professional manner.
• Perform logistics, administrative and clerical support duties.
• Undertake any other duties assigned by the supervisor.

The Person

• Secondary education or above, with HKCEE/HKDSE qualifications.
• Experience in handling customers’ enquiries and familiar with subsidized housing scheme is a definite advantage.
• Mature, service-oriented and attentive to details.
• Good manner, communication and interpersonal skills.
• Good command of both written and spoken English and Chinese, proficiency in Putonghua would be an advantage.
• Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Established in 1948, the Hong Kong Housing Society (HKHS) is an independent and not-for-profit organisation dedicated to providing quality housing for the people of Hong Kong. With the support of the Government, the Housing Society has implemented various housing schemes to meet the evolving needs of the community.

As the first non-government public housing organisation in Hong Kong and the city’s “housing laboratory”, we keep progressing with the times to explore new solutions, using our own resources or in partnership with the Government, so as to help address different housing needs. This spirit of innovation is the cornerstone of our business development.

Established in 1948, the Hong Kong Housing Society (HKHS) is an independent and not-for-profit organisation dedicated to providing quality housing for the people of Hong Kong. With the support of the Government, the Housing Society has implemented various housing schemes to meet the evolving needs of the community.

As the first non-government public housing organisation in Hong Kong and the city’s “housing laboratory”, we keep progressing with the times to explore new solutions, using our own resources or in partnership with the Government, so as to help address different housing needs. This spirit of innovation is the cornerstone of our business development.

What can I earn as a Customer Service Representative