Customer Service Officer (Campus Recruitment)

Bank of China (Hong Kong); Hongkong; On-site; HKD 167,400 - 279,000; Full time

Benefits offered by this job

Competitive remuneration package

Comprehensive fringe benefits including medical and life insurance

Job summary

A leading banking institution is seeking a Customer Service Officer for campus recruitment in Hong Kong. The role involves delivering customer service at the counter, cross-selling products, and supporting branch operations. Ideal candidates should possess a bachelor's degree and have a strong service orientation along with language proficiency.

Qualifications

• Bachelor degree or above is required.
• Strong sales and service orientation with good communication skills.
• Proficiency in English, Cantonese, and Putonghua is essential.

Responsibilities

• Deliver quality customer services through counter transactions.
• Cross-sell retail banking products.
• Support back-end branch operations.

Skills

Strong sales and service orientation

Good communication skills

Proficiency in English

Proficiency in Cantonese

Fluency in Putonghua

Education

Bachelor degree or above

Job description

Customer Service Officer (Campus Recruitment)

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Customer Service Officer (Campus Recruitment)

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• Deliver quality customer services through counter transactions
• Cross-sell retail banking products
• Support back-end branch operations
  
  

Responsibilities

• Deliver quality customer services through counter transactions
• Cross-sell retail banking products
• Support back-end branch operations
  
  

Requirements

• Bachelor degree or above
• Strong sales and service orientation with outgoing personality and good communication skills
• Proficiency in English and Cantonese as well as fluency in Putonghua
  
  

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Banking, Capital Markets, and Financial Services

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