Technical Project Manager - Retail Digital (POS)

Ambition; Hong Kong; On-site; HKD 480,000 - 800,000; Full time

Job summary

Ambition seeks a proactive Technical Project Manager to lead POS rollouts and digital application releases across regional markets. You will own end-to-end project planning, cross-functional execution, and stakeholder governance.

The ideal candidate has a track record in retail technology, Salesforce CRM integrations, and strong negotiation skills to align vendor, business, and technical priorities. Join a reliable, long-term career-focused organization.

Qualifications

• Proven experience leading mid-to-large scale retail technology deployments.
• Experience integrating Salesforce CRM with retail platforms.
• Ability to manage cross-functional teams and stakeholders.
• Strong negotiation and risk management skills.

Responsibilities

• Build and maintain project roadmaps and release schedules for regional POS deployments.
• Drive seamless integration between POS, digital apps, and Salesforce CRM ecosystems.
• Facilitate governance and reporting across digital, technology, regional business, and external vendor teams.
• Identify dependencies and risks and develop mitigation strategies.
• Oversee UAT, cutover, go-live readiness, and post-launch stabilization.

Skills

Project planning

Stakeholder governance

Vendor negotiation

CRM integrations

Retail technology

Cross-functional leadership

Tools

Jira

Confluence

Jira Plans

Jira Product Discovery

MS Office

Job description

Technical Project Manager - Retail Digital (POS)

We are seeking a proactive, highly organized, and delivery-oriented Technical Project Manager to lead our Point-of-Sale (POS) rollouts and integrated digital application releases across regional markets. This role owns end-to-end project planning, cross-functional execution, and stakeholder governance.

The ideal candidate brings a proven track record in retail technology, Salesforce CRM integrations, and digital applications, combined with exceptional negotiation skills to navigate vendor, business, and technical priorities smoothly. We are looking for a reliable, resilient professional seeking long-term career stability to grow with our organization.

Key Responsibilities

• Project Planning & Execution: Build and maintain comprehensive project roadmaps and release schedules for regional POS deployments and digital touchpoints.
• System Integration & CRM Coordination: Drive seamless integration between front-line POS systems, retail digital applications, and Salesforce CRM ecosystems.
• Stakeholder Governance & Negotiation: Facilitate daily alignment and clear reporting across digital, technology, regional business, and external vendor teams. Negotiate project scope, resource allocation, and delivery timelines under changing market demands.
• Dependency & Risk Management: Proactively identify workstream dependencies, technical bottlenecks, and potential delivery risks, developing robust mitigation strategies early.
• Release Management & Go-Live: Oversee user acceptance testing (UAT), cutover execution, go-live readiness, and post-launch operational stabilization.

Key Requirements

• Technical Experience: Solid experience managing medium- to large-scale retail technology deployments, POS system rollouts, and CRM integrations (Salesforce preferred).
• Tools Proficiency: Advanced hands-on proficiency with Jira and Atlassian tools (Confluence, Jira Plans, Jira Product Discovery), alongside MS Office (Excel, PowerPoint).
• Soft Skills & Leadership: Outstanding organizational habits, high attention to detail, and strong negotiation skills. Able to simplify complex technical discussions for executive stakeholders.
• Industry Background: Previous experience within retail, luxury, FMCG, or premium digital environments is strongly preferred.
• Professional Attributes: Highly accountable, adaptable to ambiguity, and seeking a stable, long-term career home.