Assistant Digital Project Manager

JRGHK Shared Functions; Hong Kong; On-site; HKD 450,000 - 750,000; Full time

Job summary

JRGHK Shared Functions in Hong Kong is seeking a results-driven Project Manager to lead user-centred digital initiatives across restaurant and trading channels. You will oversee projects from scoping to delivery, coordinating cross-functional teams including front-end UX, IT, and business users.

The role focuses on gathering requirements, designing UI/UX concepts, developing test plans, managing risks, and ensuring on-time delivery within scope.

Qualifications

• Experience delivering user-centred digital projects across multiple channels.
• Ability to translate requirements into front-end UI/UX designs and visual plans.
• Strong collaboration with business users and cross-functional teams.

Responsibilities

• Deliver user-centred digital projects across restaurant and trading channels within scope and timeline.
• Collaborate with business users to gather requirements for restaurant operations and digital solutions.
• Develop and review business requirement documents ensuring alignment with digital teams.
• Provide day-to-day support for restaurant business applications and operations.
• Manage testing activities including test plans and cases for Web, App, and POS platforms.
• Monitor project progress and allocate resources to achieve objectives.
• Identify, mitigate, and escalate risks with stakeholders.
• Stay updated on tech trends (Power BI, smart restaurant solutions) and advise on relevant applications.
• Handle ad hoc duties and special projects as assigned by management.

Skills

UI/UX design

Requirements gathering

Stakeholder communication

Risk management

Project planning

Tools

Power BI

Job description

• Accountable for delivering user-centred digital projects across various sales channels, including digital applications, websites, e-commerce platforms, and cross-media platforms, ensuring projects are completed within the defined scope and timeline.
• Accountable for delivering user-centred digital projects across various trading and sales channels, including digital applications, websites, ordering kiosks, POS systems, and restaurant solutions, ensuring projects are completed within the defined scope and timeline.
• Collaborate closely with business users to gather requirements for restaurant operations and digital trading solutions, translating them into effective front-end UI/UX designs. Convert design concepts into visual plans, including information architecture, interactive prototypes/mock-ups, customer journeys, and workflows.
• Develop and review business requirement documents to ensure alignment between restaurant operations and the digital team, facilitating seamless collaboration with cross-functional technology teams.
• Provide routine day-to-day support for restaurant business applications and operations to resolve immediate technical or functional issues.
• Manage testing activities by creating test plans, developing test cases, ensuring comprehensive testing coverage for trading systems (including Web, App, and POS platforms), and conducting tests as required. Maintain effective communication with business users and stakeholders throughout the UAT process.
• Monitor and manage project progress and performance, ensuring effective resource allocation to achieve project objectives. Provide alternative or workaround solutions when necessary to ensure project success.
• Identify, mitigate, and resolve risks across all projects while maintaining effective communication with stakeholders regarding project progress, risks, and issues. Escalate critical issues to management when required.
• Manage project deliverables while ensuring quality assurance throughout the project lifecycle. Stay up to date with the latest technological trends (such as Power BI and smart restaurant solutions) and provide recommendations on relevant digital business applications.
• Perform other ad hoc duties and handle special projects as assigned by management to support overall business and operational needs.