Strategic Retail Relationship & Growth Lead

Tata Consultancy Services; Hong Kong; On-site; HKD 1,100,000 - 1,500,000; Full time

Job summary

Tata Consultancy Services in Hong Kong seeks a senior professional to own and expand end-to-end relationships with large global retailers in the Asia Pacific region. You will drive revenue growth, ensure delivery excellence, and align client priorities with our service portfolio.

Leadership of P&L, cross-functional collaboration, and strategic positioning will be essential to generate opportunities and achieve top- and bottom-line objectives across geographies.

Qualifications

• Professional English required; Cantonese and/or Mandarin is an advantage for stakeholder engagement in Hong Kong.
• Demonstrated experience managing strategic customer relationships, revenue growth, P&L outcomes, C-suite engagement, delivery governance, and business development within large retail accounts.

Responsibilities

• Own and expand the end-to-end relationship with large, strategic global retailers in the region.
• Serve as the single point of accountability for client success, driving revenue growth across geographies, ensuring delivery excellence, and aligning clients’ global business priorities with the organization’s service portfolio.
• Manage full P&L responsibility and remain accountable for achieving both top-line and bottom-line objectives in line with the Annual Operating Plan (AOP).
• Proactively generate business opportunities by leveraging customer priorities, industry trends, and ISU strategies.
• Drive value-led cross-sell and up-sell initiatives through engagement with C-suite stakeholders.
• Position the organization’s offerings strategically to create demand beyond immediate or stated client needs.

Skills

Strategic account management

P&L ownership

C-suite engagement

Delivery governance

Retail accounts experience

Multi-geography engagements

Consultative selling

Service portfolio positioning

Job description

Tata Consultancy Services in Hong Kong seeks a senior professional to own and expand end-to-end relationships with large global retailers in the Asia Pacific region. You will drive revenue growth, ensure delivery excellence, and align client priorities with our service portfolio.

Leadership of P&L, cross-functional collaboration, and strategic positioning will be essential to generate opportunities and achieve top- and bottom-line objectives across geographies.