Strategic Account & Growth Director
Infosys
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Benefits offered by this job
Job summary
Infosys is seeking a Client Services Manager in Hong Kong to lead account plans, drive revenue growth, and manage cross-functional pursuit teams. The role focuses on expanding services within banking and financial services accounts, maintaining client satisfaction, and delivering business value through AI-enabled solutions.
The ideal candidate brings 14+ years of experience, strong CXO relationship skills, and bilingual proficiency in Cantonese/Mandarin and English.
Qualifications
- Must have managed large revenue portfolios with growth in accounts.
- Experience in Banking & Financial Services domain/ops/technology.
- Track record with CXO-level client contacts.
- Ability to lead multi-offering conversations (Consulting/Implementation/Support).
- Strong understanding of SAAS/enterprise apps and AI solutions in BFS.
- Experience with consultative selling and articulating business value.
Responsibilities
- Navigate accounts to identify deals and form pursuit teams.
- Drive pricing, renewals, and MSAs/CLOs; address delivery escalations.
- Develop account plans and grow revenue per plan.
- Identify references to support revenue growth beyond the account.
- Lead proposal development and client negotiations.
Skills
Education
Job description
Infosys is seeking a Client Services Manager in Hong Kong to lead account plans, drive revenue growth, and manage cross-functional pursuit teams. The role focuses on expanding services within banking and financial services accounts, maintaining client satisfaction, and delivering business value through AI-enabled solutions.
The ideal candidate brings 14+ years of experience, strong CXO relationship skills, and bilingual proficiency in Cantonese/Mandarin and English.
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