Sr Technical Supervisor / Technical Supervisor (New Development)

Hysan Development Company Limited; Hong Kong; On-site; HKD 446,400 - 669,600; Full time

Job summary

A real estate development firm in Hong Kong seeks a Sr Technical Supervisor to manage technical teams and operations in building services. The ideal candidate will have over 12 years of experience in building systems maintenance, excellent leadership, and customer service skills. Responsibilities include supervising staff, handling tenant requests, and ensuring compliance with safety regulations. Candidates should be fluent in Cantonese and possess appropriate engineering certifications. This role may require shift work.

Qualifications

• Over 12 years’ experience in building services operations.
• At least 5 years supervisory experience.
• Fluent in Cantonese and competent in English.

Responsibilities

• Supervise technical team and contractors for day-to-day operations.
• Manage tenants’ fitting-out and reinstatement works.
• Handle tenant complaints and repair/maintenance works.

Skills

Leadership

Communication skills

Problem-solving

Customer service

Interpersonal skills

Computer skills (MS Word, Excel)

Education

Certificate/Higher Certificate in Engineering/Technical disciplines

Certificate of Registration of Electrical Worker

Construction Industry Safety Training Certificate

Job description

Sr Technical Supervisor / Technical Supervisor (New Development)

JOB PURPOSE

Responsible for overall sub-office staff administration and supervise day-to-day operations, maintenance and works of the building / building services systems in buildings of relevant building hub; and to perform the duty as specified by his/her supervisors.

KEY RESPONSIBILITIES

• Supervise and lead the technical team and out-sourced contractors to manage and implement day-to-day operation and maintenance, preventive and emergency breakdown maintenance, system performance control & monitoring, renovation and system upgrading installations, manage and carry out other Technical Services works as directed by his/her supervisors.
• Supervise and lead the technical team to work closely with building management office and other departments to provide technical supports and to ensure smooth daily operations, marketing and company activities.
• Supervise and monitor tenants’ fitting-out/reinstatement work to ensure that it strictly follows the approved fitting-out drawings and up to the Company’s standard.
• Handle tenants complaints, requests and enquiries and lead the team to carry out necessary repair/maintenance works. Continuously strengthen relations with tenants.
• Works management and monitoring, including contractor monitoring to ensure the works are carried out properly and correctly to inline with the required quality standards.
• Manage & handle emergency situations, supervise and ensure proper execution of emergency procedures established by the Company.
• Ensure the technical team are fully aware of and comply with the statutory requirements on safety working procedures and any other related regulations and ensure site works are inline with statutory requirements and company quality standards.
• Motivate, retain, train and develop staff members to meet organization’s current and future needs.
• Lead the technical team to proactively identify potential risks and areas/systems that can be improved and make recommendations to management for improvement/rectification.

SKILLS, QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

• Holder of Certificate/Higher Certificate in related Engineering/Technical disciplines.
• Holder of Certificate of Registration of Electrical Worker issued by Electrical and Mechanical Services Department is preferred.
• Over 12 years’ working experience in building and/or building services systems operation and maintenance at least 5 years supervisory experience.
• Experience with pre-management and handover of commercial office and shopping mall is an advantage.
• Possess Construction Industry Safety Training Certificate.
• Work on shift if required.
• Fluent in spoken and written Cantonese, competence in English preferred.
• Good leadership and interpersonal skill.
• Excellent customer service attitude.
• Excellent communication and coordination skills as well as problem-solving abilities.
• Good command of computer skills including MS Word and Excel.