Assistant Manager, Technical Services (Operations)

Hysan Development Co Ltd; Hong Kong; On-site; HKD 420,000 - 700,000; Full time

Job summary

Hysan Development Co Ltd in Hong Kong seeks an Assistant Manager, Technical Services (Operations) to oversee daily building operations, supervise on-site and outsourced contractors, and ensure system performance and safety compliance.

You will lead a technical team, coordinate with the building management office, supervise tenant works, handle inquiries, and drive maintenance procurement and inventory control to uphold quality standards.

Qualifications

• Minimum 12 years’ experience in building operation/maintenance.
• At least 6 years supervisory experience.
• Degree in Engineering or Construction disciplines.
• Construction Industry Safety Training Certificate.
• Willing to work on shift if required.
• Fluent Cantonese; English proficiency preferred.
• Strong leadership, interpersonal and customer service skills.

Responsibilities

• Oversee on-site and outsourced contractors for daily operations and maintenance.
• Lead technical team and coordinate with building management office.
• Supervise tenants' fit-out and ensure compliance with drawings and standards.
• Handle tenant inquiries and repair/maintenance requests; strengthen relations.
• Manage maintenance works, procurement, and inventory control.
• Ensure safety, environmental compliance and adherence to regulations.

Skills

Leadership

Interpersonal skills

Customer service

Cantonese (fluent)

English proficiency

Education

Engineering/Construction degree

Job description

Assistant Manager, Technical Services (Operations)

Job Purpose Responsible for overall sub-office staff administration and supervise immediate day-to-day operations, maintenance and works of the building / building services systems in a building hub; and to perform the duty as specified by his/her supervisors (Manager, Technical Services).

Key Responsibilities

Supervise and lead on site and out-sourced contractors to manage and implement day-to-day operation and maintenance, preventive and emergency breakdown maintenance, system performance control & monitoring, renovation and system upgrading installations, manage and carry out other engineering works as directed by his/her supervisors.

Supervise and lead technical team to work closely with building management office to provide technical supports and to ensure smooth daily operations, marketing and companyactivities.

Supervise and monitor tenants’ fitting-out/reinstatement work to ensure that it strictly follows the approved fitting-out drawings and up to the Company’s standard.

Handle tenants complaints, requests and enquiries and lead the team to carry out necessary repair/maintenance works. Continuously strengthen relations with tenants.

Works management and monitoring, including contractor monitoring to ensure the works are carried out properly and correctly to inline with the required quality standards.

Manage and handle emergency situations, supervise and ensure proper execution of emergency procedures established by the Company.

Ensure the technical team is fully aware of and comply with the statutory requirements on safety working procedures and any other related regulations and ensure site works are inline with statutory requirements and company quality standards.

Ensure the technical team is fully aware of and comply with the company requirements on safety, quality, environmental protection and sustainability.

Motivate, retain, train and develop staff members to meet organization’s current and future needs.

Lead the technical team to proactively identify potential risks and areas/systems that can be improved and make recommendations to management for improvement/rectification.

Manage the maintenance material warehouse properly including the inventory in / out control and monitoring, inventory item reordering and initiating the inventory list revamping to suit actual operational needs.

Handle routine maintenance related procurement process including purchase of maintenance tools, equipments and materials, contracting out of repair and maintenance works and improvement works.

Skills, Qualifications and Experience Requirements

Minimum 12 years’ working experience in building and/or building services system operation and maintenance at least 6 years supervisory experience.

Holder of Degree in related Engineering/Construction disciplines.

Possess Construction Industry Safety Training Certificate.

Work on shift if required.

Fluent in spoken and written Cantonese, competence in English preferred.

Good leadership and interpersonal skill.

Excellent customer service attitude.

An attractive remuneration package will be offered to the right candidate. Hysan is an equal opportunity employer. All information collected will be kept in strict confidence and used solely for recruitment related purposes within the Hysan Group Companies.

You may get to know more about us through www.hysan.com.hk