Solution Analyst - IT Operations & Platform Design

Cathay Pacific; Hong Kong; On-site; HKD 900,000 - 1,100,000; Full time

Job summary

Cathay Pacific is seeking a Solution Analyst - Subsidiaries in Hong Kong to translate business needs into functional specifications and drive software delivery across Has by Cathay. You will coordinate IT operation projects, design solutions with cross‑functional teams and contribute to architecture choices that align with business goals.

You will work with multiple stakeholders to validate requirements, mitigate risks and enable hands-on implementation of technical designs.

Qualifications

• Tertiary qualifications or equivalent experience.
• Minimum 6 years in IT with at least 3 years in application development and support.
• Strong analytical, problem-solving and troubleshooting skills with ability to identify patterns and generate ideas.
• Knowledge in project delivery, portfolio management, change management, infrastructure development, vendor and financial management.
• Proven experience in coordinating project tasks and multitasking effectively.
• Strong teamwork and interpersonal skills with ability to present technical information clearly.
• Technical skills in software development (SQL, API and Java preferred).

Responsibilities

• Plan and coordinate IT Operation projects to deliver on time and budget.
• Design, build and implement IT Operation platforms with internal/external teams.
• Analyze requirements and assess solution options from a system view.
• Support solution design and ensure high‑level decisions are executable.
• Collaborate across teams to drive technology innovation and business goals.
• Implement project management practices and ensure best methodologies.
• Communicate risks and issues clearly and support management with action plans.
• Contribute to technical specification development and hands-on implementation.

Skills

Analytical Skills

Problem Solving

Troubleshooting

SQL

API

Java

Project Delivery

Portfolio Management

Change Management

Vendor Management

Education

Tertiary qualifications or equivalent experience

Job description

Cathay Pacific is seeking a Solution Analyst - Subsidiaries in Hong Kong to translate business needs into functional specifications and drive software delivery across Has by Cathay. You will coordinate IT operation projects, design solutions with cross‑functional teams and contribute to architecture choices that align with business goals.

You will work with multiple stakeholders to validate requirements, mitigate risks and enable hands-on implementation of technical designs.