Snr BD/Inside Sales Manager

Grvt; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

Grvt in Hong Kong is seeking an Account Management professional to own a book of named accounts, drive regular engagement, and map client needs to tailored solutions within our fintech trading ecosystem.

The role emphasizes self-built playbooks, rapid mastery of complex products, and independent work using internal wikis and dashboards. Strong written communication is essential for clear, shareable updates.

Qualifications

• 3–5+ years in account management, client coverage, or sales engineering.
• Proven self-built playbook, pipeline hygiene, and pre-call prep.
• Fluency with complex financial products; derivatives/crypto preferred.
• Can work independently using internal wikis and dashboards.
• Excellent written communication for forwardable messages.

Responsibilities

• Own a portfolio of named accounts with full value and gross profit responsibility.
• Drive monthly engagement with product news, statistics, and updates.
• Conduct deep discovery on trading profiles, volumes, needs, and challenges.
• Develop tailored solutions, quantify economics and risks, elevate as needed.
• Gath er product feedback and relay it to the roadmap for action.
• Maintain pristine records of interactions in internal systems.

Skills

Account management

Sales

Client relations

Trading fintech

Tools

CRM systems

Data dashboards

Job description

What You'll Do

• Own a Book of Business: Manage a portfolio of named accounts, tiered by value and growth potential. You are fully accountable for total value locked (TVL) and gross profit from this book — and will share in the rewards of your results.
• Drive Regular Engagement: Execute a structured, monthly touchpoint cadence across your accounts. Share product news, new listings, research, key statistics, and feature updates — ensuring every account remains actively engaged and informed.
• Conduct Deep Discovery: Proactively schedule calls and perform in-depth discovery to map each account's trading profile, venues, volumes, needs, and challenges. Continuously update and maintain this information in our systems, treating it as a living record rather than a one-time snapshot.
• Create Tailored Solutions: Start with our commercial toolkit, but go further when needed. Where no off-the-shelf solution exists, you will identify requirements, sketch viable structures, quantify economics and risks, elevate internally as needed, and ensure the client's needs are resolved. Deals you help structure may become products for broader adoption.
• Close the Feedback Loop: Gather and relay product feedback, feature requests, and competitor insights to our product roadmap — and follow through to ensure these inputs are actioned.
• Maintain Pristine Records: Diligently log every interaction, touchpoint, client need, and internal escalation within our operational systems.

What We Look For

• 3–5+ years of experience in account management, client coverage, solutions sales, or sales engineering, ideally within an exchange, prime brokerage, trading infrastructure, fintech, or enterprise software environment.
• Evidence of self-built process: You should be able to detail your unique playbook, approach to pipeline hygiene, and pre-call preparation — ideally systems you created yourself rather than inherited from larger organizations.
• Rapid fluency with complex financial products is essential. You must be able to quickly reach a client-ready level of understanding in areas such as derivatives mechanics (including perpetual swaps, funding, and fee structures), and demonstrate your learning agility. Prior experience with derivatives or crypto is strongly preferred but not required if you have a proven ability to master complex concepts quickly.
• Operate Independently: You are self-sufficient, able to build your own materials from internal wikis and data dashboards without waiting for pre-made collateral.
• Exceptional Written Communication: You write clearly, concisely, and in a way that your messages can be safely forwarded without further clarification.