Shipping & Logistics Operations Executive
F S International Limited
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Job summary
F S International Limited in Hong Kong is seeking a proactive Shipping & Logistics Operations Executive to join the Hong Kong team. The role blends ocean freight forwarding, customer service and warehouse coordination to deliver efficient logistics solutions.
You will collaborate with Hong Kong and Mainland China teams to support value-added warehouse services and ensure smooth daily operations across export documentation, bookings and reporting.
Qualifications
- Diploma or above in Logistics, Supply Chain Management or related discipline.
- 3–5 years of experience in freight forwarding, preferably ocean freight operations.
- Good understanding of shipping documentation, export procedures and customer service.
- Proficient in MS Office, particularly Excel; experience with ERP or WMS systems is an advantage.
- Good command of spoken and written English and Chinese, including Cantonese and Mandarin.
Responsibilities
- Handle daily ocean freight export operations, including quotations, bookings, shipping documentation and shipment follow-up.
- Coordinate with shipping lines, overseas agents, customers and internal teams.
- Support warehouse operations through inventory records, WMS data entry, documentation, photo management and customer reports.
- Coordinate cargo receiving, dispatching, labeling, sorting and other value-added services with warehouse staff.
- Maintain accurate operational records and support the improvement of internal SOPs and workflows.
- Proactively resolve operational issues and explore practical, cost-effective logistics solutions.
- Support customer enquiries and new business development initiatives.
Education
Tools
Job description
We are looking for a proactive and hands-on team player to join our Hong Kong operations team.
This is a dynamic role combining ocean freight forwarding, customer service and warehouse operations coordination. You will work closely with our Hong Kong and Mainland China teams to deliver efficient logistics solutions and support the development of our value-added warehouse services.
Handle daily ocean freight export operations, including quotations, bookings, shipping documentation and shipment follow-up.
Coordinate with shipping lines, overseas agents, customers and internal teams.
Support warehouse operations through inventory records, WMS data entry, documentation, photo management and customer reports.
Coordinate cargo receiving, dispatching, labelling, sorting and other value-added services with warehouse staff.
Maintain accurate operational records and support the improvement of internal SOPs and workflows.
Proactively resolve operational issues and explore practical, cost-effective logistics solutions.
Support customer enquiries and new business development initiatives.
Diploma or above in Logistics, Supply Chain Management or a related discipline.
3–5 years of experience in freight forwarding, preferably in ocean freight operations.
Good understanding of shipping documentation, export procedures and customer service.
Proficient in MS Office, particularly Excel; experience with ERP or WMS systems is an advantage.
Good command of spoken and written English and Chinese, including Cantonese and Mandarin.
Self-motivated, detail-oriented and willing to take ownership of assigned tasks.
A flexible mindset, strong problem-solving skills and a genuine team spirit.
Willingness to learn, adapt and contribute beyond routine responsibilities.
An opportunity to gain hands-on experience across freight forwarding and warehouse operations.
A collaborative working environment with cross-regional exposure.
Opportunities to contribute ideas, improve workflows and grow with our expanding logistics services.
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
5.5 working days per week
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