Server Captain & Supervisor — Michelin-Ready Service

Jia Group Holdings Limited; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Benefits offered by this job

2 days off per week

Employee discount across group outlets

Staff meals

Uniform cleaning

On-job training and growth

Medical insurance

Yearly performance bonus

Tips

Job summary

Jia Group Holdings Limited in Hong Kong is seeking a Server/Captain for a MICHELIN Star restaurant to ensure superior guest service and seamless communication between kitchen, management, and service ambassadors. You will prepare the dining room for service and warmly welcome guests according to the group's standards.

Responsibilities include delivering food and beverage, anticipating guests’ needs, and sharing menu knowledge for special requests.

Qualifications

• Minimum 2-year experience in F&B or hotel industry.
• Exposure in Michelin-starred restaurants is an advantage.
• Self-motivated, responsible and have real passion in food and beverage service.
• Customer-oriented with problem-solving and multi-tasking skills.
• Good initiative, teamwork and interpersonal skill.
• Ability to work in a team environment, create courteous, friendly and professional work environment.
• Good time management skill and willingness to work flexible shifts and hours.
• Take initiative and service orientated.
• Confident in running busy shifts.

Responsibilities

• Provide superior service to the guests and act as the communicator between kitchen, management and Service Ambassadors.
• Prepare the restaurant to be ready for service according to restaurant standards.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Deliver food & beverage items to guests.
• Be attentive and alert of guest's needs.
• Share your menu knowledge to assist guests with questions and special requests.
• Perform other reasonable job duties as requested by management.

Skills

F&B service experience

Customer-oriented

Teamwork

Multi-tasking

Passion for F&B

Problem-solving

Job description

Jia Group Holdings Limited in Hong Kong is seeking a Server/Captain for a MICHELIN Star restaurant to ensure superior guest service and seamless communication between kitchen, management, and service ambassadors. You will prepare the dining room for service and warmly welcome guests according to the group's standards.

Responsibilities include delivering food and beverage, anticipating guests’ needs, and sharing menu knowledge for special requests.