Senior Trading Apps Support Lead

Recruit Logic Limited; Hong Kong; Vor Ort; HKD 900.000 - 1.200.000; Vollzeit

Zusammenfassung

Recruit Logic Limited seeks an experienced Senior Application Support Manager for an investment bank to lead first-line support for wealth management trading systems. You will manage production issues, coordinate with vendors and in-house teams, and oversee system upgrades and deployments across global markets.

The role requires 8+ years in trading system support or equivalent, with strong knowledge of equity/futures trading and connectivity. Mandarin is a plus; HK experience advantageous.

Qualifikationen

• 8+ years experience in application support on trading systems (e.g. Sharp Point, TTL) or similar; associate level considered for less experience.
• Experience in investment banks, brokerages or system vendors is an advantage.
• Knowledge of equity/futures trading and settlement system functionality, bank transfer, and HK/Global market connectivity.
• Experience resolving production issues, dealing with end users and vendors; strong problem-solving and troubleshooting.
• Exposure to FIX, Windows scheduling, monitoring or reporting is favorable.
• Knowledge of SQL, scripting and DB2 is beneficial.
• Experience with bug or issue tracking systems is a plus.
• Strong analytical and presentation skills; good written/spoken English; Mandarin is an advantage.

Aufgaben

• Provide first-line production support for wealth management / trading systems.
• Manage, resolve and investigate production issues and follow through cases.
• Coordinate with vendors and in-house development teams to implement IT solutions.
• Plan and execute internal testing for system upgrades with documented results.
• Assist in user acceptance testing and system deployments.
• Manage upgrades or new projects for team applications per change control and policy.
• Perform health checks and maintain system stability for local and global markets.
• Provide remote support during emergencies or incidents.

Kenntnisse

SQL

DB2

Scripting

Troubleshooting

Vendor management

End-user support

Trading systems knowledge

Problem solving

English/Mandarin (language skills)

Ausbildung

Bachelor's degree in Computer Science

Tools

FIX

Windows scheduling

Monitoring tools

Bug/Issue tracking systems

Jobbeschreibung

Recruit Logic Limited seeks an experienced Senior Application Support Manager for an investment bank to lead first-line support for wealth management trading systems. You will manage production issues, coordinate with vendors and in-house teams, and oversee system upgrades and deployments across global markets.

The role requires 8+ years in trading system support or equivalent, with strong knowledge of equity/futures trading and connectivity. Mandarin is a plus; HK experience advantageous.