Senior Systems Engineer (Hedge Funds Support) - IC

Classy Wheeler Limited; Hong Kong; On-site; HKD 279,000 - 390,600; Full time

Job summary

A technology company is seeking a skilled IT Support Engineer to implement and support their IT infrastructure in Hong Kong. The ideal candidate will have a university degree in IT or Engineering, relevant experience in technical support, and strong analytical and troubleshooting skills. Familiarity with Windows platforms, networking concepts, and tools such as VMWare and Cisco is essential. Proficiency in English is required for communication within the team and with clients.

Qualifications

• Relevant experience in technical support for Windows platforms.
• Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS.
• Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus.

Responsibilities

• Implementation and support of IT Infrastructure.
• Provide Level 1 – 3 support for incidents.
• Interact with other teams to progress projects.

Skills

Technical support

Troubleshooting

Interpersonal skills

Education

University degree in IT / Engineering or equivalent

Tools

VMWare

Cisco Firewall

SCCM

Job description

Client Description

Client Description

Job Description

Job Description

Candidates with less experience will be considered as Systems Engineer.

Responsibilities

• Implementation and support of our client’s IT Infrastructure
• Responsible for systems/technical support and administration on network, desktop/server hardware and software, and application systems
• Provide Level 1 – 3 support for incidents and problem resolution
• Interact with other team members and other teams to progress projects and incidents

Job Requirements

• University degree IT / Engineering or equivalent
• Relevant experience in technical support and administration for All Windows platforms including Microsoft Windows 10, Microsoft Office 2019/2016, Windows Server 2019/2016 (Active Directory Administration / Group Policy), Microsoft Exchange Server
• Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall
• Experience working with Cisco Firewall/switches
• Experience with virtualization software e.g. VMWare
• Experience in Duo Security, Cisco Umbrella, Cisco Firepower, Citrix XenApp, SQL Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and Cloud based Architectures will be an advantage
• Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus
• Self-starter who is confident, action and results orientated
• Must be attentive to detail, proactive and have strong troubleshooting skills
• Technical, analytical, interpersonal and organization skills required
• English language proficiency is essential for this role