Senior Systems Engineer - Hedge Fund IT Support

Classy Wheeler Limited; Hong Kong; On-site; HKD 279,000 - 390,600; Full time

Job summary

A technology company is seeking a skilled IT Support Engineer to implement and support their IT infrastructure in Hong Kong. The ideal candidate will have a university degree in IT or Engineering, relevant experience in technical support, and strong analytical and troubleshooting skills. Familiarity with Windows platforms, networking concepts, and tools such as VMWare and Cisco is essential. Proficiency in English is required for communication within the team and with clients.

Qualifications

• Relevant experience in technical support for Windows platforms.
• Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS.
• Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus.

Responsibilities

• Implementation and support of IT Infrastructure.
• Provide Level 1 – 3 support for incidents.
• Interact with other teams to progress projects.

Skills

Technical support

Troubleshooting

Interpersonal skills

Education

University degree in IT / Engineering or equivalent

Tools

VMWare

Cisco Firewall

SCCM

Job description

A technology company is seeking a skilled IT Support Engineer to implement and support their IT infrastructure in Hong Kong. The ideal candidate will have a university degree in IT or Engineering, relevant experience in technical support, and strong analytical and troubleshooting skills. Familiarity with Windows platforms, networking concepts, and tools such as VMWare and Cisco is essential. Proficiency in English is required for communication within the team and with clients.