Senior Systems Engineer

Premier Technology Global Limited; Hong Kong; On-site; HKD 420,000 - 650,000; Full time

Job summary

Premier Technology Global Limited is looking for a skilled IT Infrastructure Support professional to implement and maintain our client’s IT environment. You will manage systems across network, desktop/server hardware and software, and applications, providing Level 3 incident resolution and collaborating with cross-team stakeholders to drive projects forward.

The ideal candidate has 4-7 years of hands-on technical support, strong Windows expertise, networking fundamentals, and familiarity with

Qualifications

• University degree in IT or Engineering
• 4-7 years’ relevant experience in technical support and administration for Windows platforms
• Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall
• Experience with Cisco Firewall/Switches
• Experience with virtualization software e.g. VMware
• Knowledge of Azure, AWS, Citrix XenApp, SQL Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and cloud architectures is a plus
• CCNA/CCNP/CCIE or MCSE certification is a plus
• Fluent in English and Cantonese
• Self-starter with proactive and troubleshooting skills

Responsibilities

• Implementation and support of IT Infrastructure.
• Provide Level 3 support for incidents and problem resolution.
• Interact with other team members and other teams to progress projects and incidents.

Skills

Attention to detail

Troubleshooting

Analytical skills

Interpersonal skills

Organisational skills

Self-starter

English & Cantonese

Education

University degree in IT/Engineering

Tools

Cisco Firewall/Switches

VMware

Active Directory / Group Policy

Microsoft Exchange Server

Azure

AWS

SCCM

Remote Desktop Services

Job description

Job Overview

Implementation and support of our client’s IT Infrastructure.

Responsible for systems/technical support and administration on network, desktop/server hardware and software, and application systems.

Provide Level 3 support for incidents and problem resolution.

Interact with other team members and other teams to progress projects and incidents.

Qualifications

• University degree IT / Engineering or equivalent
• 4-7 years’ relevant experience in technical support and administration for all Windows platforms including Microsoft Windows 11, Microsoft Office, Windows Server (Active Directory Administration / Group Policy), Microsoft Exchange Server
• Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall
• Experience working with Cisco Firewall/switches
• Experience with virtualisation software e.g. VMWare
• Experience in Azure, AWS, Citrix XenApp, SQL Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and cloud-based architectures will be an advantage
• Certificate holders of CCNA, CCNP, CCIE or MCSE is a plus
• Self-starter who is confident, action and results orientated
• Must be attentive to detail, proactive and have strong troubleshooting skills
• Technical, analytical, interpersonal and organisational skills required
• English and Cantonese language proficiency is essential for this role

We offer an attractive remuneration package to the right candidate. Interested parties, please send your full resume with present, expected salary and date available by email.

For more details, please go to www.premier-technology.com