Senior Retail Operations Manager

GS Consultants Limited; Hong Kong Island; On-site; HKD 600,000 - 800,000; Full time

Job summary

A renowned consultancy firm in Hong Kong seeks an experienced Retail Operations Manager to oversee the daily operations and reporting for luxury watch and jewellery boutiques. This role requires a Bachelor's Degree and a minimum of 10 years of experience in retail operations, preferably in luxury. The ideal candidate possesses strong interpersonal, planning, and organizational skills, is customer-oriented, and has a good understanding of MS Office and POS systems. Competitive compensation and a dynamic work environment are offered.

Qualifications

• Minimum 10 years of solid experience in Retail Operations, preferably in Luxury Watch & Jewellery or Fashion industry.
• Computer literacy and proficiency in MS Office and Chinese Word Processing.
• Possesses an entrepreneurial mindset with good business sense.

Responsibilities

• Act as a middleman between the retail team and all other departments.
• Support store daily operation to ensure shops are smoothly operated.
• Prepare monthly invoicing with HQ/local Finance.

Skills

Interpersonal skills

Planning and organizational skills

Customer-oriented

Data analysis

Education

Bachelor Degree in Operations or related disciplines

Tools

MS Office

Chinese Word Processing

POS System

SAP

Job description

A renowned consultancy firm in Hong Kong seeks an experienced Retail Operations Manager to oversee the daily operations and reporting for luxury watch and jewellery boutiques. This role requires a Bachelor's Degree and a minimum of 10 years of experience in retail operations, preferably in luxury. The ideal candidate possesses strong interpersonal, planning, and organizational skills, is customer-oriented, and has a good understanding of MS Office and POS systems. Competitive compensation and a dynamic work environment are offered.