Luxury Retail Ops Lead & Training Architect

Elite Associates; Hong Kong; On-site; HKD 500,000 - 700,000; Full time

Job summary

Elite Associates is seeking a candidate for a key position in retail operations management in Hong Kong. The ideal applicant will have extensive experience in the luxury retail sector and proven capabilities in training teams and improving processes.

This role involves leading the Sales and Operations team, ensuring effective onboarding for new employees, and collaborating with various business units to streamline sales productivity.

Qualifications

• Proven operations experience, with a track record of delivering objectives.
• Strong communication skills for cross-functional collaboration.
• Project management experience from conception to delivery.

Responsibilities

• Lead market Sales and Operations team for onboarding.
• Coach teams to ensure training on all selling tools.
• Identify and eliminate sales process bottlenecks.

Skills

Retail operation management

Communication skills

Project management

Team collaboration

Problem-solving

Proactive mindset

Job description

Elite Associates is seeking a candidate for a key position in retail operations management in Hong Kong. The ideal applicant will have extensive experience in the luxury retail sector and proven capabilities in training teams and improving processes.

This role involves leading the Sales and Operations team, ensuring effective onboarding for new employees, and collaborating with various business units to streamline sales productivity.