Senior Cosmetics Retail Operations Manager

Classy Wheeler Limited; Hong Kong; On-site; HKD 500,000 - 800,000; Full time

Job summary

A state-owned duty free company is seeking an experienced Retail Operations Manager to oversee operations in Hong Kong. The ideal candidate will manage front-line staff, drive operational excellence, and develop sales strategies. Strong leadership and problem-solving skills are required, along with a degree and at least 8 years of relevant experience, particularly in retail. Fluent English and Chinese are essential, with a preference for candidates familiar with the beauty industry.

Qualifications

• Minimum of 8 years relevant experience with 5 years in operation management level.
• Experience in managing beauty and cosmetics stores is advantageous.
• Good command of written and spoken English and Chinese.

Responsibilities

• Manage all aspects of Operations and front-line staff management.
• Drive operational excellence and implement best practices.
• Oversee sales and operational planning process.

Skills

Leadership skills

Problem solving

Interpersonal skills

Business acumen

Multitasking under pressure

Education

Degree holder or above

Job description

A state-owned duty free company is seeking an experienced Retail Operations Manager to oversee operations in Hong Kong. The ideal candidate will manage front-line staff, drive operational excellence, and develop sales strategies. Strong leadership and problem-solving skills are required, along with a degree and at least 8 years of relevant experience, particularly in retail. Fluent English and Chinese are essential, with a preference for candidates familiar with the beauty industry.