Retail Operations Executive (Office based) - Luxury Retail, 25K

WilliamSELECT; Hong Kong; On-site; HKD 237,000 - 321,000; Full time

Job summary

WilliamSELECT, a renowned luxury retail brand, is seeking a Retail Operations Executive (office based) in Hong Kong to support back-office functions and store operations.

You will manage daily operations, budgets, rosters, alterations, security, uniforms, stationery, and sales analysis while coordinating with finance, IT and project teams on renovations and store closures.

Qualifications

• Bachelor Degree in any disciplines.
• 2+ years of experience in luxury retail management, fashion/WFJ/accessories.
• Native in Cantonese, Good in English and Mandarin.
• Detailed-minded and proactive.

Responsibilities

• Responsible for day-to-day operations of all retail activities.
• Provide and coordinate monthly petty cash, alteration.
• Support quarterly incentive calculation.
• Manage roster to ensure enough manpower on the sales floor.
• Arrange repair and maintenance contract with service providers.
• Work closely with project team, finance dept, IT dept on renovation and store closure projects.
• Arrange and provide in-store security guard service whenever/wherever required.
• Sales team Uniform & stationary support: Prepare and monitor uniform distribution to staff regularly.
• Prepare, order and distribute shop stationary such as alteration form, DCMS card, name card, etc
• Prepare sales report, sales plan and sales analysis.
• Manage budget and analyze operational expenses, work closely with inventory team to prevent & reduce stock loss.
• Conduct regular store and market visit.

Skills

Cantonese

English

Mandarin

Detail-oriented

Education

Bachelor's Degree

Job description

Retail Operations Executive (Office based) - Luxury Retail, 25K

Our client is a Renowned Luxury Retail brand. They are currently looking for a Retail Operations Executive to join their back office team.

Responsibilities:

Responsible for day-to-day operations of all retail activities.

Provide and coordinate monthly petty cash, alteration

Support quarterly incentive calculation

Manage roster to ensure enough manpower on the sales floor

Arrange repair and maintenance contract with service providers

Work closely with project team, finance dept, IT dept on renovation and store closure projects

Arrange and provide in-store security guard service whenever / wherever required

Sales team Uniform & stationary support:

Prepare and monitor uniform distribution to staff regularly

Prepare, order and distribute shop stationary such as alteration form, DCMS card, name card, etc

Prepare sales report, sales plan and sales analysis

Manage budget and analyze operational expenses, work closely with inventory team to prevent & reduce stock loss

Conduct regular store and market visit

Requirements:

Bachelor Degree in any disciplines

2+ years of experience in any luxury retail management, fashion/WFJ/accessories

Native in Cantonese, Good in English and Mandarin

Detailed-minded and proactive