Senior Personal Claims Lead - Data-Driven

Avo Insurance; Hong Kong; Vor Ort; HKD 360.000 - 480.000; Vollzeit

Benefits dieser Stelle

Double pay

Discretionary bonus

5-day week with flexible hours

Great location next to MTR station

18 days annual leave

Marriage, maternity, paternity and生日假

Zusammenfassung

Avo Insurance in Hong Kong is seeking a Senior/Claims Officer (Personal Lines & Misc) to provide personal lines and medical claims services in a professional and effective manner.

You will resolve inquiries from internal and external parties and help optimize claims practices and operational workflows while analyzing data to support complaint handling and risk mitigation.

The role requires a university degree, strong English and Chinese communication, and ACII / ANZIIF Snr Associate is a plus.

Qualifikationen

• University degree required.
• Excellent communication skills in English and Chinese (Cantonese and Mandarin).
• Customer service mindset with attention to detail.

Aufgaben

• Provide personal lines and medical claims services professionally.
• Resolve inquiries from internal and external parties.
• Senior Officer: evaluate, optimize and streamline claims workflows.

Kenntnisse

Communication skills

Customer service mindset

Well-organized

Bilingual English & Chinese

Ausbildung

University degree

ACII / ANZIIF Snr Associate

Jobbeschreibung

Avo Insurance in Hong Kong is seeking a Senior/Claims Officer (Personal Lines & Misc) to provide personal lines and medical claims services in a professional and effective manner.

You will resolve inquiries from internal and external parties and help optimize claims practices and operational workflows while analyzing data to support complaint handling and risk mitigation.

The role requires a university degree, strong English and Chinese communication, and ACII / ANZIIF Snr Associate is a plus.