Senior Operations Lead – Data & Telco Networks

Classy Wheeler Limited; Hong Kong; On-site; HKD 500,000 - 700,000; Full time

Job summary

A regional telecom carrier is seeking an Operations Manager to oversee maintenance and support for network infrastructure in Hong Kong. The ideal candidate will manage various telecommunications services, ensuring high service availability and customer satisfaction. Candidates should have a degree in Electronic/Telecommunication/ICT, certifications in CCNA or JUNOC, and experience in the telecommunications industry. Strong leadership, problem-solving, and communication skills are essential for this role. Competitive salary and benefits offered.

Qualifications

• Degree in Electronic/Telecommunication/ICT or equivalent.
• Knowledge of Data Centre operations and ISO27001 is an advantage.
• Minimum 3-4 years related working experience in telecommunications service industry.

Responsibilities

• Support Technical Director for Hong Kong operations and maintenance activities.
• Manage multi-network infrastructures and services.
• Lead major customer service delivery projects.

Skills

Customer service focus

Problem-solving skills

Leadership

Effective communication

Teamwork

Education

Degree in Electronic/Telecommunication/ICT or equivalent

Tools

CCNA certification

JUNOC technical certification

Job description

A regional telecom carrier is seeking an Operations Manager to oversee maintenance and support for network infrastructure in Hong Kong. The ideal candidate will manage various telecommunications services, ensuring high service availability and customer satisfaction. Candidates should have a degree in Electronic/Telecommunication/ICT, certifications in CCNA or JUNOC, and experience in the telecommunications industry. Strong leadership, problem-solving, and communication skills are essential for this role. Competitive salary and benefits offered.