Senior Operation Manager / Retail Director (Retail, 5 Days Work, Bonus)

Headsearch21 Consultancy Ltd; Hong Kong; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

Headsearch21 Consultancy Ltd. is seeking a Senior Operation Manager / Retail Director to lead a retail group, drive sales performance, and develop the in-store network across multiple formats.

The role emphasizes strategic oversight, cross-functional collaboration, and people development in a fast-paced environment. The ideal candidate will have a strong track record in retail leadership, English and Putonghua proficiency, and the ability to manage large teams while delivering on targets and

Qualifications

• University graduate in business-related disciplines.
• At least 8 years of retail management experience.
• Strategic business acumen and communication skills.
• Proficiency in spoken English and Putonghua.
• Strong leadership with ability to manage a sizable team.
• Flexible and able to work under pressure.
• Proactive, organized and detail-minded.

Responsibilities

• Manage and lead retail team and drive store performance.
• Set and manage sales targets to achieve financial goals.
• Conduct business analysis and respond to opportunities and risks.
• Develop in-store development including store expansion/renovation.
• Oversee store P&L with cross-functional collaboration.
• Analyze store performance and implement improvement plans.
• Coach and develop Store Managers for strong team capability.
• Foster team spirit and innovative sales initiatives.

Skills

Retail leadership

Sales target setting

Business analysis

People development

Communication

Education

Business degree

Job description

Senior Operation Manager / Retail Director (Retail, 5 Days Work, Bonus)

Our client is a well known retail group. To expand the business, it is now seeking for high caliber candidate to fill up the following position:

Responsibilities

• Manage and lead retail team
• Sets and manages sales target
• Conducts business analysis. Reacts on business opportunities and challenges to maximize selling opportunities
• Develop in store development, such as store expansion, renovation
• Manage store target, manpower cost and any store related expenses which also involves strong collaboration with finance, real estate team, retail planning team to allow the store P&L to achieved financial target
• Analyze business and store performance to develop actionable plan to address risk and opportunities in regular manner
• Ensures Store Managers maximize business through contests, promotions, and most importantly consistent, ongoing coaching and development of store teams
• Builds team spirit and morale by actively seeking and implementing innovative ideas to improve sales, store operations, training
• Focus on people development & talent incubation
• Maintain effective communication both internal and external parties

Requirements

• University graduate in business related disciplines
• At least 8 year of experience in retail management
• Strategic, good business acumen and communication skills
• Proficiency in spoken and written English and Putonghua
• Result oriented with excellent leadership skills and ability to manage a sizable team
• Flexible and able to work under pressure
• Proactive, organized and detail-minded

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All information collected will be treated in strict confidence and be used for recruitment purpose only

Your application will include the following questions:

• How many years' experience do you have as a Head of Retail?
• How many years of recruitment experience do you have?
• How many years' experience do you have as a Store Director?
• How many years of retail management experience do you have?
• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have in the retail industry?