Retail Manager

HR Plus; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

HR Plus is recruiting for a well-established fashion retailer to appoint a Retail Manager responsible for leading daily shop operations in the region. You will drive store sales, supervise staff, and ensure service standards.

The role requires a Bachelor degree in Business Administration/Marketing, 10+ years in retail operations with at least 5 in a managerial capacity, and strong English/Chinese communication. Proficiency in Excel and leadership skills are essential.

Qualifications

• Excellent written and spoken English and Chinese communication
• Proficient in MS Office, especially Excel
• Strong business acumen and analytical skills
• Excellent leadership, coaching, and teamwork abilities
• Good problem-solving and interpersonal skills

Responsibilities

• Maximize retail sales and ensure optimum shop operations
• Recruit, train, supervise and appraise staff
• Provide coaching, leadership and motivation for shop teams
• Maintain high-quality customer service standards
• Plan promotions and activities; analyze sales by shop and promotion
• Ensure visual merchandising guidelines and housekeeping standards are followed
• Monitor budgets including staff costs, stock loss and shop expenses
• Ensure compliance with corporate guidelines and procedures

Skills

Communication

MS Office (Excel)

Leadership

Team player

Analytical thinking

Education

Bachelor degree in Business Administration/Marketing

Tools

MS Office (Excel)

Job description

Our client is a well-established fashion retail company in the region. To cope with their business expansion, they are currently looking for an experienced Retail Manager to join their team.

As the key member of the regional team, the successful candidate will have to oversee and maintain the daily operation of the shop including but not limited to the following responsibilities:

Job responsibilities:

• Maximize retail sales and ensure optimum shop operations;
• Recruit, train, supervise and appraise staff;
• Provide effective coaching, leadership and motivation for shop management teams;
• Maintain and provide high-quality service standard for customers;
• Interact with internal departments;
• Plan monthly sales promotion and activities and implement at shops effectively;
• Review and analyze sales performances by shops, product lines and promotions;
• Effective implementation of visual merchandising guidelines and housekeeping standards;
• Monitor budgets including staff cost, stock loss and shop expenses; and
• Ensure compliance with corporate guidelines and procedures for shop operation.

Requirements:

• Bachelor degree in Business Administration, Marketing or equivalent discipline; and
• Minimum 10 years of retail operations experience with at least 5 years at managerial role, apparel retail experience is definitely an advantage.
• Excellent communication skill (written and spoken English and Chinese);
• Proficient in MS Office especially in Excel;
• Strong business acumen and analytical skills;
• Excellent leadership, coaching skills and good team player;
• Good problem solving and interpersonal skills.

Competitive remuneration package including 5-day work week will be offered to the right candidates.

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies.

All information received will be kept in strict confidence and only for employment-related purposes.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."