Retail Head (Fashion Label)

KOS International Limited; Hong Kong Island; Presencial; HKD 1.000.000 - 1.500.000; Jornada completa

Descripción de la vacante

KOS International Limited is recruiting a Retail Head for a high-end fashion house with presence in Hong Kong. You will lead the retail network, influence strategy, and drive brand-experience and customer journeys across HK stores.

You will own the P&L, set expansion plans based on market insights, lead city and store managers, and build capabilities through training and data-driven governance. A proven track record in fashion retail and senior leadership is essential.

Formación

• Bachelor's degree in Business Administration or related discipline, with strong managerial experience.
• Minimum 10 years in retail, including at least 4 years in a managerial capacity; fashion retail preferred.
• Proven track record in scaling retail operations across multiple business lines.

Responsabilidades

• Lead and oversee the HK retail network, driving sustainable growth across all locations.
• Own departmental P&L and ensure profitability against targets.
• Define strategic direction of retail, aligning with business goals.
• Develop store expansion strategies using demographic insights.
• Champion training and implement standardized tools and best practices.
• Collaborate with cross-functional teams to execute development plans.

Conocimientos

Leadership

Strategic thinking

People management

Analytical skills

Negotiation

Retail operations

Educación

Bachelor's degree in Business Administration

Descripción del empleo

Our client is a high-end fashion house and they are now looking for talented Retail Head to join their team to drive the business of HK market

Role Summary

As the Retail Head, you will play a critical leadership role in driving the overall success of the retail function. You will oversee daily operations, accelerate commercial performance, and uphold retail excellence across the network. By leading and empowering the store teams, you will deliver sustainable business growth while elevating brand experience, optimizing the customer journey, and strengthening team capability.

Key Responsibilities

• Drive sustainable business growth while leading and overseeing the retail function across Hong Kong.
• Oversee end-to-end store development and manage all regional retail operations to ensure alignment with strategic objectives.
• Take full ownership of departmental P&L, ensuring financial targets and profitability are achieved.
• Define and execute the strategic direction of the retail function, aligning with overall business goals.
• Identify target markets and leverage demographic insights to formulate effective store expansion strategies.
• Maintain retail excellence through regular performance reporting, data analysis, and active management of key KPIs and critical operational processes.
• Champion retail training initiatives to ensure consistent service standards and a seamless, high-quality customer experience across all locations.
• Develop and implement standardized tools, frameworks, and best practices to enhance execution capabilities across the retail network.
• Lead the rollout and adoption of e-learning platforms to strengthen training effectiveness and engagement.
• Conduct and oversee due diligence for all stores, including evaluating existing operational procedures and implementing improvements where necessary.
• Provide leadership and guidance to city and store managers to drive performance and achieve business objectives.
• Collaborate cross-functionally with internal stakeholders to ensure smooth and effective execution of store development plans

Requirements

• Bachelor's degree or above in Business Administration or a related discipline. Minimum of 10 years' retail experience, including at least 4 years in a managerial capacity; experience in fashion retail is preferred.
• Demonstrated success in scaling and expanding retail operations across multiple business lines.
• Strong analytical, problem-solving, and negotiation capabilities. Self-motivated leader with proven strengths in strategic thinking, people management, and execution.