Senior Multi-Brand Retail Operations & Growth Lead

Neo Derm (HK) Ltd; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Neo Derm Group Limited (Neo Derm) in Hong Kong is seeking a high-calibre Brand Marketing Leader to drive 360 brand strategy across treatment centres and multi-brand operations. You will bridge frontline execution and C-suite strategy, boosting therapist-led sales, efficiency and data-informed decision making.

The role leads Sales Performance, Data-Driven Performance Management, Coaching, and Process Automation, collaborating with marketing and platform teams to implement campaigns, dashboards

Qualifications

• Bachelor's degree in business administration, marketing or related field.
• 8+ years in luxury retail, services brand, hospitality, telecom or similar with data analytics.
• Strong leadership and business acumen with analytical skills.
• Experience coaching and mentoring as a culture ambassador.
• Fluent in both Chinese and English.

Responsibilities

• Drive end-to-end 360 brand marketing strategy for multiple locations in Hong Kong.
• Lead cross-functional collaboration with marketing and platform teams for campaigns and offers.
• Review frontline sales, P&L performance, and activity reports to inform C-suite decisions.
• Advise on Robotic Process Automation (RPA) to improve data accuracy and dashboards.
• Support manpower insights for salary appraisal and new hires.
• Enhance internal communications and omnichannel marketing campaigns.

Skills

Brand marketing

Data analytics

Leadership

Education

Bachelor's degree in business

Tools

CRM systems

BI dashboards

Job description

Neo Derm Group Limited (Neo Derm) in Hong Kong is seeking a high-calibre Brand Marketing Leader to drive 360 brand strategy across treatment centres and multi-brand operations. You will bridge frontline execution and C-suite strategy, boosting therapist-led sales, efficiency and data-informed decision making.

The role leads Sales Performance, Data-Driven Performance Management, Coaching, and Process Automation, collaborating with marketing and platform teams to implement campaigns, dashboards