Senior Manager, Property Facilities Technical Services (Corporate Operations)

Global Sports Jobs Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Dynamic working environment

Development opportunities

Job summary

Global Sports Jobs Limited is seeking a senior Facilities Manager to lead operation and maintenance across data centres, corporate offices and hotline services. You will drive reliability, safety, sustainability and cost efficiency while managing outsourced partners.

The role requires broad expertise in building services, data centre operations, and strong leadership to deliver continuous improvement and resilient facilities in a dynamic environment.

Qualifications

• Bachelor's degree required in Building Services, Electrical or Mechanical Engineering.
• Minimum 12 years in facilities management or data centre operations.
• At least 7 years in a managerial role.
• Experience managing outsourced facility contracts.

Responsibilities

• Oversee operation, maintenance and servicing of data centres and office facilities in compliance with safety and sustainability standards.
• Manage outsourced facilities management vendors and monitor performance against KPIs.
• Plan preventive maintenance, asset health and condition surveys while tracking performance and risks.
• Collaborate with IT and other units to ensure facilities meet SLAs and industry standards.
• Lead review meetings between IT and Facilities Management and drive agreed actions.
• Oversee capital works and asset replacement end-to-end with stakeholder input and procurement advice.

Skills

Leadership

Management

Analytical thinking

Communication

Problem solving

Negotiation

Presentation

Education

Bachelor's degree in Building Services Engineering, Electrical or Mechanical Engineering

Job description

About the Role

The role leads the operation and maintenance of the Club's mission critical Information Technology Operations Buildings (two data centres), Shatin Corporate Offices, and Property Hotline services. Reporting to the Executive Manager, Property Facilities Management, it is accountable for high availability, safe, compliant and cost-effective facilities operations across a large, complex property portfolio. The position sits within the Property Department, which delivers integrated, customer-centric, sustainable and cost-effective asset management, development management, project management and facilities management services to the Club's key Business Units. The role drives service excellence, operational resilience and continuous improvement.

Key Responsibilities

• Lead and oversee the operation, maintenance and servicing of the ITOB Data Centres, Shatin Corporate Offices and Property Hotline operations, ensuring reliable, efficient and cost-effective performance in full compliance with safety, statutory and sustainability requirements.
• Manage outsourced facilities management service providers for Shatin Corporate Buildings, monitor performance against KPIs, and ensure effective emergency preparedness through regular training and drills.
• Plan and oversee preventive maintenance programmes, asset health management and condition surveys in line with corporate standards, managing operational risks and tracking maintenance performance to ensure timely completion and optimal asset condition.
• Collaborate with IT and cross-functional business units to ensure infrastructure facilities meet agreed SLAs and international industry standards, covering electrical systems, generators, UPS, cooling and air-conditioning plants
• Fire protection systems and other M&E facilities across data centres and corporate buildings.
• Lead monthly technical and operational review meetings between IT and Facilities Management and drive the execution of agreed actions and decisions.
• Manage and support capital works, asset replacement and minor projects end to end, including capital and cyclical replacement works through to delivery, providing technical input, user requirements and procurement advice to ensure fit-for-purpose facilities and systems.
• Develop team capability through structured training, staff rotation, talent identification and succession planning to ensure skills growth and business continuity.
• Apply industry best practices and emerging technologies to drive continuous improvement, innovation, knowledge sharing and operational excellence in facilities management.
• Establish and maintain a quality and performance management framework to monitor contractor performance, conduct regular performance and process reviews to drive productivity and efficiency, and leverage data analytics and technology to identify improvement opportunities and innovative solutions.
• Attend on-duty assignments outside normal office hours to oversee race-day and Mark Six draw operations when required, ensuring procedural compliance, effective risk management and smooth execution of pre-event inspections and tests.

Required Experience & Qualifications

• Bachelor's degree in Building Services Engineering, Electrical or Mechanical Engineering.
• Minimum 12 years' experience in facilities management, data centre operations or critical infrastructure environments, with at least 7 years at managerial level.
• Solid experience in managing and maintaining mission critical assets, with a solid track record in maintenance management and in leading multi-disciplinary, cross-divisional teams on large-scale data centre facilities operations.
• Solid experience of managing facility management outsourced vendor contracts.
• Excellent leadership, organisational, managerial, analytical, problem-solving, interpersonal, communication, facilitation, negotiation and presentation skills.
• Ability to work independently and drive change, with proven business maturity, enthusiasm and a can-do attitude.
• Knowledge of the HKSAR's facility management industry, from Government regulations on planning, land and construction to a thorough appreciation of consultants, contractors and suppliers.

Preferred Skills

• Registered Electrical Worker (Grade C) is an advantage.

Benefits & Perks

• Competitive salary and benefits package.
• Dynamic working environment.
• Development opportunities.

The Application Process

Applications are submitted online by creating an account on the Club's recruitment portal and completing an application.

1. Create an account and submit an application online.