About the Role
Reporting to the Head of Property Facilities Management (HPFM), the Deputy Executive Manager, Property Facilities Technical Services leads the technical services team to ensure the reliability, safety and long-term performance of the Club's property portfolio. The role supports the HPFM in driving implementation of the Asset Health Management Programme and Condition Survey Programme across all Facilities Management (FM) teams, including Membership Facilities Management, Tai Kwun, Kau Sai Chau Golf Course and the expanding Mainland China network such as Conghua Racecourse, Beijing Clubhouse and corporate offices. It provides strong technical leadership, sets standards, ensures compliance and uplifts engineering capabilities across the region. The position sits within the Property Department, which delivers integrated, customer-centric, sustainable and cost-effective asset management, development management, project management and facilities management services to the Club's key business units.
Key Responsibilities
- Provide oversight of Asset Health Management Plans (AHMPs) and technical support across all FM teams, conducting regular reviews of system performance, CAPEX, asset replacement plans, contractor performance and annual budgets.
- Drive a service-oriented mindset across FM teams, translating business needs into service standards (SLAs), improving user experience and proactively managing service quality, feedback and continuous improvement.
- Lead the development, review and execution of Integrated AHMPs, ensuring asset risks are identified, assessed and managed in line with operational and financial plans.
- Oversee condition survey programmes to assess asset conditions, maintenance needs, compliance and performance, and provide independent professional recommendations on repairs, maintenance and replacement.
- Plan and deliver asset replacement programmes aligned with 5- and 10-year plans and annual budgets, ensuring minimal disruption to operations.
- Support race-day operations, incident management and business continuity planning to ensure operational readiness and minimal disruption.
- Ensure all operations and projects comply with safety standards, statutory regulations and internal policies, and manage and report all safety-related incidents.
- Establish and monitor performance frameworks for contractors and FM operations, using data-driven insights to enhance productivity and efficiency.
- Drive adoption of smart technologies to improve reliability, sustainability and operational efficiency.
- Build team capabilities through structured training, succession planning and performance management to ensure continuous growth and business continuity.
Required Experience & Qualifications
- Degree in Mechanical Engineering, Marine/Naval Engineering, Architectural Engineering, Building Surveying, Electrical/Electronic Engineering, Building Services Engineering, or equivalent.
- Professional membership (e.g. IFMA, RICS, HKIE, BSOMES, CIBSE, ASHRAE, HKIA, RIBA, CIOB, or equivalent).
- 10+ years of experience in technical and facilities management, with at least 7 years in a managerial role.
- Proven experience in managing and maintaining mission-critical assets (e.g. sports complexes, hospitality facilities, audio-visual systems and club operations).
- Strong track record in maintenance management, including leading multi-disciplinary and cross-divisional teams in large-scale theme park or mega-resort operations.
- Strong technical expertise in building operations, maintenance and asset management.
- Excellent leadership, organisational, analytical, problem-solving and communication skills.
- Strong interpersonal, facilitation, negotiation and presentation abilities.
- Proven ability to build and maintain effective relationships with internal and external stakeholders, including government authorities, consultants, contractors, FM providers and suppliers.
- Ability to work independently, drive change and demonstrate business maturity with a proactive, can-do attitude.
- Good knowledge of the HKSAR FM industry, including regulations related to planning, land and construction, as well as the consultant, contractor and supplier landscape.
Benefits & Perks
- Competitive salary and benefits packages.
- Dynamic working environment.
- Development opportunities.