Senior Manager, Information Technology (Infrastructure)

Urban Renewal Authority 市區重建局; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

Urban Renewal Authority 市區重建局 seeks a senior IT Infrastructure Manager to lead private cloud operations and enterprise networking for a government-initiated organization. You will drive strategic IT delivery, security, and daily operations to support critical city projects.

The role requires a degree in computer science, professional certifications, 10+ years in IT with 4+ in management, and fluency in English and Chinese. You will mentor teams and manage external vendors under SLAs.

Qualifications

• Degree in Computer Science or related; master's degree advantageous.
• Professional certificates preferred (CISSP, CISM, CCNA/CCNP, VCP, ITIL).
• At least 10 years of relevant work experience, with at least 4 years in a managerial role.
• Experience in private cloud operations (OpenStack, VMware, Hyper-V) and enterprise networking.
• Cybersecurity experience (firewalls, IAM, ISO 27001/NIST).
• Experience with government clients or statutory bodies advantageous.
• Excellent command of English and Chinese (Cantonese and Putonghua).

Responsibilities

• Manage scalable private cloud infrastructure alongside robust enterprise networking (LAN/WAN, SD-WAN, VPN, firewalls).
• Strategically implement and oversee cybersecurity measures, encompassing access management, threat monitoring, and policy compliance.
• Establish monitoring, patching, incident response, and disaster recovery for mission-critical systems.
• Manage external vendors and service providers, ensuring SLAs compliance.
• Lead, recruit, and upskill internal infrastructure and end-user support teams, fostering high performance.

Skills

Private cloud operations

Enterprise networking

Cybersecurity management

Vendor management

Leadership & mentoring

English & Chinese proficiency

Education

Degree in Computer Science or related

Master's degree advantageous

Tools

OpenStack

VMware

Hyper-V

DNS/DHCP/IP routing

IPsec/VPN firewalls

Job description

On behalf of the Building Maintenance Support and Services Council (BMSSC), a government-initiated organisation to be established, which aims to strengthen support for property owners through building maintenance services, consultant and contractor prequalification, tendering and project monitoring support, and the administration of government building maintenance subsidy schemes, we invite high-calibre professionals to apply for the position.

Responsibilities:

• Manage scalable private cloud infrastructure alongside robust enterprise networking (e.g. LAN/WAN, SD-WAN, VPN, firewalls) and general office IT environments
• Strategically implement and oversee cybersecurity measures, encompassing access management, continuous threat monitoring, and compliance with relevant policies
• Establish reliable monitoring, patching, incident response, and disaster recovery mechanisms for all mission-critical systems
• Manage external vendors and service providers, ensuring compliance with established Service Level Agreements (SLAs)
• Effectively lead, recruit, and upskill both the internal infrastructure and end-user support teams, fostering a high-performance culture dedicated to technical excellence and smooth daily operations

Candidates with less experience will also be considered for the position of Manager.

Requirements:

• Degree holder in Computer Science or related disciplines. Holder of a master’s degree will have an advantage
• Possession of professional certificates such as CISSP, CISM, CCNA/CCNP, VCP, and ITIL etc. is preferred
• At least 10 years of relevant work experience, with at least 4 years at a managerial role in infrastructure field
• Solid experience and expertise in:
• i) Private cloud operations e.g. OpenStack, VMware, Hyper-V etc.
• iii) Enterprise networking operations e.g. routing, switching, VLANs, TCP/IP, DNS, DHCP, load balancers, VPN etc.
• iv) Cybersecurity e.g. firewalls, IDS/IPS, endpoint protection, IAM, compliance frameworks (such as ISO 27001, NIST)
• Proven track record of leading an end-user support team and effectively managing external vendors
• Previous experience supporting government clients, statutory bodies, or overseeing their vendors will have an advantage
• Good command of spoken and written English and Chinese (including both Cantonese and Putonghua)

Closing date for application:

26 November 2026

For more information on the work of the URA, please visit the website at http://www.ura.org.hk.

All applications will be treated in the strictest confidence and information provided will be used for the consideration of applications. Applicants not invited for interview within four weeks from the closing date may consider their applications unsuccessful.

Personal data provided by job applicants will be treated in strict confidence and used strictly in accordance with our "Personal Information Collection Statement Pertaining to Recruitment" for recruitment purpose only. A copy of the Statement is available on our website and obtainable on request. Applicants may be considered for other suitable positions in the Authority and all personal data of unsuccessful applicants will be retained for a maximum of two years.