Senior Data Centre Operator — 24/7 Incident & Ops

LPS; Hong Kong; On-site; HKD 300,000 - 420,000; Full time

Job summary

Lenovo in Hong Kong seeks an experienced Data Center Operations Specialist to monitor and maintain critical infrastructure including power, cooling, and fire suppression, coordinating preventive maintenance with vendors.

You will handle incident escalation, access control, environmental patrols, helpdesk support, and inventory reporting. A Higher Diploma or above and 5+ years in data center ops are required, with readiness for 24/7 shifts.

Qualifications

• Higher Diploma or above in a relevant discipline.
• Minimum 5 years of experience in data center operations.
• Customer-oriented with passion, patience, and caring attitude.
• Good interpersonal and communication skills.
• Able to work under pressure and in a 24/7 shift rotation.

Responsibilities

• Oversee data center infrastructure including power, cooling, fire suppression systems.
• Coordinate preventive maintenance with vendors.
• Act as the first point of escalation for incidents and assist in resolution.
• Manage visitor entry and equipment movement per security protocols.
• Conduct routine environmental patrols to maintain a safe operating environment.
• Provide timely helpdesk support and troubleshoot user inquiries.
• Assist with inventory checks, site maintenance, and operational reports.

Skills

Data center operations

Customer service

Communication skills

Team player

Ability to work under pressure

Willingness to 24/7 shift

Education

Higher Diploma or above

Job description

Lenovo in Hong Kong seeks an experienced Data Center Operations Specialist to monitor and maintain critical infrastructure including power, cooling, and fire suppression, coordinating preventive maintenance with vendors.

You will handle incident escalation, access control, environmental patrols, helpdesk support, and inventory reporting. A Higher Diploma or above and 5+ years in data center ops are required, with readiness for 24/7 shifts.