Data Center Operations Specialist (24/7 Shifts)

Lenovo; Hong Kong; On-site; HKD 360,000 - 600,000; Full time

Job summary

Lenovo in Hong Kong is seeking a hands-on Data Center Operations specialist to monitor facilities, coordinate preventive maintenance, and ensure smooth, secure daily operations in a fast-paced environment.

You will handle incident escalation, access control, environmental patrols, and helpdesk support while collaborating with a capable team to deliver reliable services around the clock.

Qualifications

• Minimum 5 years of data center operations experience.
• Customer-oriented with passion, patience, and caring attitude.
• Willingness to work on a 24/7 shift rotation.

Responsibilities

• Facility Monitoring: oversee data center infrastructure and coordinate preventive maintenance with vendors.
• Incident & Problem Management: act as the first point of escalation, coordinating responses to incidents and assisting in problem resolution.
• Access Control: manage visitor entry and equipment movement to ensure strict compliance with security protocols.
• Environmental Patrols: conduct routine inspections to maintain a safe and efficient operating environment.
• Helpdesk Support: provide timely assistance to users by handling inquiries, requests, and troubleshooting issues.
• Operational Support: assist with inventory checks, site maintenance, and preparation of operational reports.

Skills

Data center operations

Customer service

Communication skills

Team player

Problem solving

Education

Higher Diploma

Job description

Lenovo in Hong Kong is seeking a hands-on Data Center Operations specialist to monitor facilities, coordinate preventive maintenance, and ensure smooth, secure daily operations in a fast-paced environment.

You will handle incident escalation, access control, environmental patrols, and helpdesk support while collaborating with a capable team to deliver reliable services around the clock.