About the Role
The role sits within the Club's AOP programme, a strategic mission to transform its digital capabilities by accelerating platform, product, people, performance and potential. The position supports product delivery by translating product requirements into user stories, test cases and delivery documentation. Working in a diverse team whose work spans product, technology, operations, delivery and change, the role helps create next-generation experiences and strengthen capabilities that support the Club's future growth.
Key Responsibilities
- Translate product requirements into detailed user stories and Jira tickets.
- Ensure user stories meet the needs of delivery teams with clear acceptance criteria.
- Document business rules, flows and edge cases to ensure sprint readiness.
- Write test cases and business scenarios for QA teams to translate into test scripts.
- Perform testing on delivered functionality from a product and business user perspective and support user acceptance by Product Owners and Product Managers.
- Raise bugs and defects through Jira tickets with clear reproduction steps.
- Collaborate with engineers, architects and designers to provide clarity on requirements in line with the Product Owner's direction.
- Escalate issues or ambiguities to Product Owners when necessary.
- Participate in sprint ceremonies such as refinement, stand-ups and reviews to ensure requirements are understood.
- Track progress of assigned stories and ensure alignment with delivery timelines.
- Support BAU collaboration by documenting integration details and test approaches.
Required Experience & Qualifications
- 2–4 years of experience in product delivery, business analysis or QA support roles.
- Experience writing user stories, acceptance criteria and test cases.
- Exposure to agile delivery environments and sprint ceremonies.
- Experience with defect tracking and resolution.
- Strong analytical and documentation skills.
- Familiarity with agile methodologies and tools such as JIRA and Confluence.
- Ability to translate business requirements into technical detail.
- Understanding of QA processes and defect management.
- Clear communication skills to collaborate across engineering, design and product teams.
Preferred Skills
- Bachelor's degree in Computer Science, Business or related disciplines.
Benefits & Perks
- Competitive salary and benefits packages.
- Dynamic working environment.
- Development opportunities.