Senior AVP, Retail Digital Transformation & Product Strategy

OCBC Bank (Hong Kong) Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

OCBC Bank (Hong Kong) Limited is seeking an Assistant Vice President for Digital Transformation in Retail Product Management. You will drive technology-enabled initiatives to enhance customer experience and efficiency, collaborating with business and IT teams, and external partners to deliver strategic projects.

You will assess retail banking product impacts, define system requirements, manage stakeholders, and monitor progress through a robust transformation program, while guiding end-user

Qualifications

• Bachelor's degree in business, finance, IT, or related field.
• 5–8 years in retail banking with product/core banking/transformation project experience.
• Experience with Agile delivery, backlog mgmt, sprint planning and UAT.
• Proficiency with Jira, Confluence, Excel, and PowerPoint.
• Ability to prepare reports and testing documentation.

Responsibilities

• Assess the business impact of digital initiatives to transform value chain.
• Define detailed system requirements aligned with business needs.
• Collaborate across frontline, products, IT, and operations.
• Track project progress, tests, defects, risks, and resolutions.
• Provide regular updates to senior management and stakeholders.
• Identify risks and devise mitigation strategies.
• Work with vendors to ensure regulatory-aligned system.
• Facilitate end-user training and ongoing support.
• Monitor system performance and optimize efficiency.

Skills

Agile project delivery

Stakeholder engagement

Backlog management

Sprint planning

User story definition

Communication skills

Leadership

Problem-solving

Training and support

Education

Bachelor's degree in business/finance/IT

Advanced degree or relevant certifications

Tools

Jira

Confluence

Excel

PowerPoint

Job description

OCBC Bank (Hong Kong) Limited is seeking an Assistant Vice President for Digital Transformation in Retail Product Management. You will drive technology-enabled initiatives to enhance customer experience and efficiency, collaborating with business and IT teams, and external partners to deliver strategic projects.

You will assess retail banking product impacts, define system requirements, manage stakeholders, and monitor progress through a robust transformation program, while guiding end-user