Digital Transformation Project Manager — Retail Banking

Adecco Personnel Limited; Hong Kong; On-site; HKD 420,000 - 900,000; Full time

Job summary

Adecco Personnel Limited is recruiting on behalf of a leading bank in Hong Kong for a Project Manager (Bank) on a 1-year renewable contract. You will lead digital transformation and customer experience initiatives across retail banking, aligning with business objectives.

You will coordinate cross-functional teams, manage scope, timelines, risks, and stakeholder communications, and drive end-to-end delivery from planning to post-launch review, with a focus on operational excellence and process

Qualifications

• At least 3-5 years relevant experience in retail banking industry
• Experience in digital project /project development / project management is a plus
• Familiar with retail banking products and related business operations
• Excellent communication skill, self-motivated and able to work independently

Responsibilities

• Lead and manage strategic digital transformation and customer experience initiatives across the retail banking business, ensuring alignment with business objectives.
• Collaborate with internal stakeholders, business units, and external partners to define project scope, priorities, timelines, and deliverables.
• Drive end-to-end project execution for innovation, enhancement, and process improvement initiatives, from planning and requirements gathering through implementation and post-launch review.
• Coordinate cross-functional teams to ensure projects are delivered on time, within scope, and in accordance with business requirements.
• Monitor project progress, identify risks and dependencies, and implement mitigation plans to ensure successful project outcomes.
• Facilitate stakeholder communications, project governance, and decision-making processes to support effective execution of key initiatives.
• Support the team in driving operational excellence, process optimization, and the achievement of digital transformation objectives.

Job description

Adecco Personnel Limited is recruiting on behalf of a leading bank in Hong Kong for a Project Manager (Bank) on a 1-year renewable contract. You will lead digital transformation and customer experience initiatives across retail banking, aligning with business objectives.

You will coordinate cross-functional teams, manage scope, timelines, risks, and stakeholder communications, and drive end-to-end delivery from planning to post-launch review, with a focus on operational excellence and process