Senior APAC Service Engineer – Electro-Mechanical Robotics

Gfi World; Tsuen Wan; On-site; HKD 420,000 - 540,000; Full time

Job summary

Gfi World in Hong Kong seeks a Senior Service Engineer to support APAC clients with electro-mechanical systems. You will install, service, and troubleshoot equipment at customer sites and ensure compliance with service contracts.

The role requires a degree in electronic/mechanical/biomedical engineering and 5+ years in robotics or electro-mechanical environments, with strong communication and a proactive mindset. Travel across APAC is involved, and you will collaborate with sales and HQ teams.

Qualifications

• Degree in Electronic, Mechanical or Biomedical Engineering or equivalent.
• 5+ years engineering experience in robotics or electro-mechanical systems.
• Strong verbal and written communication and proactive mindset.

Responsibilities

• Provide instrument installation and maintenance, technical advice, consultation & troubleshooting
• Complete service documentation according to the company's specification and requirement of service contract
• Site readiness check and install new equipment
• Maintain spare part inventory, test equipment, tools and technical data documentation
• Coordinate field support with customers, sales teams, HQ staff and other areas for escalations and feedback
• Enhance, debug and upgrade existing products

Skills

Robotics

Electro-mechanical systems

Self-motivated

Communication skills

Education

Degree holder in Electronic Engineering / Mechanical Engineering / Biomedical Engineering

Job description

Gfi World in Hong Kong seeks a Senior Service Engineer to support APAC clients with electro-mechanical systems. You will install, service, and troubleshoot equipment at customer sites and ensure compliance with service contracts.

The role requires a degree in electronic/mechanical/biomedical engineering and 5+ years in robotics or electro-mechanical environments, with strong communication and a proactive mindset. Travel across APAC is involved, and you will collaborate with sales and HQ teams.