Security Engineer/ Senior Security Engineer

Automated Systems (HK) Ltd; Sha Tin; On-site; HKD 420,000 - 780,000; Full time

Benefits offered by this job

On-the-job training

Night shift roster

24/7 on-call support

Job summary

Automated Systems (H.K.) Limited (ASL) is seeking a Security Engineer/Senior Security Engineer in Hong Kong to provide hands-on support for firewall, WAF, proxy, IPS/IDS, DLP and endpoint protection. You will handle onsite hardware/software installation, configuration, troubleshooting, and replacement, while coordinating with vendors to resolve issues and document solutions.

The role requires 3+ years in information security, strong analytical skills, and the ability to work 24/7 on-call.

Qualifications

• 3+ years of experience in information security, with a focus on security solutions and product supports.
• Proven experience in managing security hardware replacement projects, including EOL/EOS planning, and deployment.
• Experience with security products such as firewall, WAF, proxy, IPS/IDS, DLP and endpoint protection, etc.

Responsibilities

• Provide project and maintenance supports on security products such as firewall, WAF, proxy, IPS/IDS, DLP and endpoint protection, etc.
• Provide onsite hardware / software installation, configuration, troubleshooting, and replacement.
• Respond to customer enquiries related to product failures, coordinating with product vendors, and documenting resolution steps for future references.
• Lead troubleshooting efforts for complex security hardware issues to identify root causes and implement effective solutions.
• Provide 24/7 on-call support for critical security emergencies, ensuring rapid response and resolution to minimize business impact.
• Prepare and maintain technical documentation, e.g. procedures, project artifacts, test cases, etc.
• Maintain accurate and up-to-date documentation and maintenance records.
• Stay updated on emerging security technologies, threats, and industry trends, and recommend improvements.

Skills

Firewall

WAF

Proxy

IPS/IDS

DLP

Endpoint security

Troubleshooting

Documentation

Communication

Education

Bachelor’s degree in Computer Science/Information Security/Electrical Engineering

Higher Diploma with relevant experience

Certifications: Check Point, Cisco, Fortinet, Juniper, Palo Alto

Tools

Check Point

Cisco

Fortinet

Juniper

Palo Alto

Job description

Security Engineer/ Senior Security Engineer

Provide project and maintenance supports on security products such as firewall, WAF, proxy, IPS/IDS, DLP and endpoint protection, etc.

Provide onsite hardware / software installation, configuration, troubleshooting, and replacement.

Respond to customer enquiries related to product failures, coordinating with product vendors, and documenting resolution steps for future references.

Lead troubleshooting efforts for complex security hardware issues to identify root causes and implement effective solutions.

Provide 24/7 on-call support for critical security emergencies, ensuring rapid response and resolution to minimize business impact.

Prepare and maintain technical documentation, e.g. procedures, project artifacts, test cases, etc.

Maintain accurate and up-to-date documentation and maintenance records.

Stay updated on emerging security technologies, threats, and industry trends, and recommend improvements.

Required Qualifications & Skills

Education & Certifications

Bachelor’s degree in Computer Science, Information Security, Electrical Engineering, or a related field. Higher Diploma with experience and qualifications will also be considered.

Certification for Checkpoint, Cisco, Fortinet, Juniper, Palo Alto products is an advantage.

Experience

3+ years of experience in information security, with a focus on security solutions and product supports.

Proven experience in managing security hardware replacement projects, including EOL/EOS planning, and deployment.

Experience with security products such as firewall, WAF, proxy, IPS/IDS, DLP and endpoint protection, etc.

Technical Skills

Deep expertise in security products from leading vendors.

Proficiency in configuring, managing, and troubleshooting firewalls, WAF, proxy, IDS/IPS, and endpoint security agents.

Knowledge of network protocols (TCP/IP, DNS, DHCP, SSL/TLS) and how they interact with security products.

Familiarity with hardware virtualization for virtual security appliances is a plus.

Ability to read and interpret hardware schematics, technical datasheets, and vendor documentation.

Soft Skills

Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex hardware issues under pressure.

Excellent communication skills (verbal and written) to collaborate with cross-functional teams, document processes, and present technical information to non-technical stakeholders.

Self-motivated and detail-oriented, with the ability to manage multiple tasks and project simultaneously.

Leadership skills to mentor junior staff and drive technical initiatives.

Ability to work independently and as part of a team, including 24/7 on-call rotations.

Good command of written and spoken English and Chinese.

Others

On-the-job training will be provided

Willing to work in non-office hours and public holidays

Available for night shift duty on a roster basis to support emergency‑call arrangements

Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 50 years of successful business in Hong Kong.

We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and the United States.

Since our founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited ("The ASL Group") (HKEx stock code: 771), we are well recognized as a leading unified technology services partner for organizations of all sizes and across all industries.

Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 50 years of successful business in Hong Kong.

We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and the United States.

Since our founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited ("The ASL Group") (HKEx stock code: 771), we are well recognized as a leading unified technology services partner for organizations of all sizes and across all industries.