Senior Security Analyst

Hong Kong & Kowloon Ferry Holdings Limited; Hong Kong; On-site; HKD 420,000 - 800,000; Full time

Job summary

Hong Kong & Kowloon Ferry Holdings Limited is seeking an experienced IT professional to support delivery and lifecycle management of enterprise security platforms including CCTV, access control, and PIAM. The role requires coordinating solution analysis, system integration, and troubleshooting for new initiatives and legacy systems.

You will identify automation opportunities using AI tools to improve productivity and service delivery quality, track milestones and risks, and prepare clear status

Qualifications

• Bachelor's degree in IT, CS, engineering, or related field.
• 4 to 6+ years of relevant IT service delivery, system implementation, application support, or project coordination.
• Experience with .NET/.NET Framework, JavaScript, PowerShell, microservices, Power Apps, T-SQL, and relational databases.
• Proven experience coordinating technology projects and managing third-party vendor deliverables.
• Excellent written and spoken English, combined with fluent spoken Cantonese and Mandarin.
• Exposure to CCTV, access control, OT integration, and cloud/ networking knowledge.

Responsibilities

• Support the delivery, enhancement, and lifecycle management of enterprise security platforms, including CCTV, access control, facial recognition, PIAM, and connected devices.
• Assist in solution analysis, system integration, technical assessments, and troubleshooting for new technology initiatives, enhancement projects, and legacy platforms.
• Identify process improvements, automation opportunities, and practical applications of AI/automation tools to enhance productivity and service delivery quality.
• Coordinate project activities across all stages, including requirements gathering, testing, deployment, documentation, and operational transition.
• Track project milestones, dependencies, action items, risks, and issues, ensuring timely follow-up and escalation when necessary.
• Prepare clear, accurate status updates, dashboards, and reporting materials for governance forums and leadership reviews.
• Monitor vendor deliverables, service quality, issue resolution, and strict compliance with project requirements.
• Partner closely with internal technical teams, operational stakeholders, and third-party vendors.

Skills

English proficiency

Cantonese (fluent)

Mandarin (fluent)

IT service delivery

Project coordination

Education

Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field

Tools

Power Apps

T-SQL

MS SQL Server

Oracle Database

.NET Framework

JavaScript

PowerShell

Job description

Hong Kong & Kowloon Ferry Holdings Limited View all jobs

• Support the delivery, enhancement, and lifecycle management of enterprise security platforms, including CCTV, access control, facial recognition, Physical Identity and Access Management (PIAM), and connected devices .
• Assist in solution analysis, system integration, technical assessments, and troubleshooting for new technology initiatives, enhancement projects, and legacy platforms .
• Identify process improvements, automation opportunities, and practical applications of AI/automation tools to enhance productivity and service delivery quality .
• Coordinate project activities across all stages, including requirements gathering, testing, deployment, documentation, and operational transition .
• Track project milestones, dependencies, action items, risks, and issues, ensuring timely follow-up and escalation when necessary .
• Prepare clear, accurate status updates, dashboards, and reporting materials for governance forums and leadership reviews .
• Monitor vendor deliverables, service quality, issue resolution, and strict compliance with project requirements .
• Partner closely with internal technical teams, operational stakeholders, and third-party vendors .

Key Responsibilities

• Support the delivery, enhancement, and lifecycle management of enterprise security platforms, including CCTV, access control, facial recognition, Physical Identity and Access Management (PIAM), and connected devices .
• Assist in solution analysis, system integration, technical assessments, and troubleshooting for new technology initiatives, enhancement projects, and legacy platforms .
• Identify process improvements, automation opportunities, and practical applications of AI/automation tools to enhance productivity and service delivery quality .
• Coordinate project activities across all stages, including requirements gathering, testing, deployment, documentation, and operational transition .
• Track project milestones, dependencies, action items, risks, and issues, ensuring timely follow-up and escalation when necessary .
• Prepare clear, accurate status updates, dashboards, and reporting materials for governance forums and leadership reviews .
• Monitor vendor deliverables, service quality, issue resolution, and strict compliance with project requirements .
• Partner closely with internal technical teams, operational stakeholders, and third-party vendors .

Job Requirements

• Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field .
• 4 to 6+ years of relevant experience in IT service delivery, system implementation, application support, or project coordination .
• Practical experience with .NET/.NET Framework, JavaScript, PowerShell, microservices, Power Apps, T-SQL, and relational databases (e.g., MS SQL Server, Oracle Database) .
• Proven experience coordinating technology projects and managing third-party vendor deliverables .
• Excellent written and spoken English, combined with fluent spoken Cantonese and Mandarin .
• Ability to articulate project risks, status, and technical details to business leadership .

• Exposure to physical security systems (CCTV, access control) and IT integration with OT devices (e.g., card readers, cameras, connected IoT equipment) .
• Understanding of cloud services (IaaS), APIs, networking, and platform technologies relevant to IT/OT environments .
• Professional certifications in ITIL, PMP, ScrumMaster, DevOps, COBIT, or related methodologies .