Following the company’s directions and initiatives, and in alignment with overall sales and marketing strategies, the Sales Specialist is responsible for coordinating promotional activities, executing sales plans, and building long-term customer relationships. The role combines strategic planning, customer engagement, and performance analysis to achieve both individual and company sales targets.
Duties & Responsibilities
Planning
- Develop pre-call plans based on business analytics to identify new prospects and engage existing customers within assigned territories.
- Create and implement annual sales business plans to achieve agreed sales and profit targets, aligned with overall business objectives.
- Support managers in developing sales and marketing activity plans.
- Build and maintain strong relationships with external customers and internal stakeholders to maximize business opportunities.
- Identify and collaborate with Key Opinion Leaders (KOLs) to strengthen market presence and business partnerships.
- Understand client needs and expectations, ensuring delivery of solutions that exceed customer satisfaction.
- Serve as the primary point of contact for clients, addressing and resolving concerns promptly.
- Execute activities in line with defined KPIs, ensuring flawless implementation.
- Actively participate in sales and marketing initiatives, including workshops, lectures, and symposiums.
Reporting and Analysis
- Perform business analytics, targeting, and segmentation within assigned territories to identify key opportunities and close market leads.
- Measure and evaluate sales performance and activities conducted in the area.
- Record daily sales activities and market intelligence in relevant reports.
- Provide timely forecasts and conduct monthly sales analysis, implementing corrective actions to achieve targets.
Other Activities
- Coordinate and host trade shows, exhibitions, seminars, and clinical meetings to build product demand.
- Organize meetings and product training sessions for diverse audiences to support product adoption.
- Process customer orders and provide account service to assigned and prospective customers.
- Perform other related duties as required.
Knowledge , Skills & Experience
Education
- College / University graduate preferable major in Science or dental technology
- Fluency in English (Business communication level) and Cantonese
Experience
- 1-2 years sales experience
Specific Knowledge / Skills
- Good team player, reliable and disciplined
- Highly self-motivated, hard working and able to work under pressure
- Good communication and interpersonal skills